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NelsonHall's NEAT reports available

NelsonHall, the leading global BPO and IT outsourcing analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process outsourcing and IT outsourcing.

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Customer Management Services

published 2016-05-04 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Management Services (CMS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on revenue increase, cost take-out, and customer experience improvement. Vendors evaluated are: Aegis, Alorica, Capita, Concentrix, CSS Corp, EGS, Firstsource, HGS, HP Enterprise Services, Intelenet Global Services, Minacs, Sutherland, Sykes, Tech Mahindra, Teleperformance, TeleTech, Transcom, Transcosmos, Webhelp, Wipro, WNS, and Xerox Services. To find out more, contact Guy Saunders at [email protected]
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Internet of Things

published 2016-04-06 | Project by Mike Smart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering IoT services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on IoT application services, secure IoT infrastructure, and for new business model development. Vendors evaluated are Accenture, Atos, CGI, CSS Corp, Dell, HCL Technologies, PTC, Tata Consultancy Services, Tech Mahindra, Virtusa, Wipro. To find out more, contact Guy Saunders at [email protected]
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Wealth & Asset Management BPS

published 2016-02-25 | Project by Andy Efstathiou

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Wealth & Asset Management Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as Admin & Support, Pre-Investment, and Post-Investment. Vendors evaluated are Avaloq, Capgemini, Capita, Cognizant, EXL, FIS, Genpact, HCL, Hexaware, Infosys, Mphasis, NIIT Technologies, TCS, Tech Mahindra, Tieto, WNS, and Xchanging. To find out more, contact Guy Saunders at [email protected]
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Healthcare Payer

published 2016-01-04 | Project by Panos Filippidis

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Healthcare Payer services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated include Cognizant, Concentrix, CSC, Dell, EXL, Genpact, Hewlett Packard Enterprise, HGS, Infosys, and Xerox Services. To find out more, contact Guy Saunders at [email protected]
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Digital Transformation Services

published 2015-12-16 | Project by Dominique Raviart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Digital Transformation Services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and in areas such as IT Operations Focus, Digital Focus, and Cost Conscious Focus. Vendors evaluated include Accenture, Atos, CGI, Cognizant, CSC, CSS Corp, Dell, Happiest Minds, HCL Technologies, IBM, iGate, NIIT Technologies, Sopra Steria, Tata Consultancy Services, Tech Mahindra, Unisys, and Virtusa. To find out more, contact Guy Saunders at [email protected]
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