John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Bilal Chaudhry

Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

Guy Saunders

Guy is NelsonHall's Client Services Director, responsible for managing client relationships around the world.

Darrin Grove

Darrin is VP Client Director, based in the U.S.

Paul Connolly

Paul is Communications Director, responsible for marketing communications and sales enablement, overseeing NelsonHall's NEAT vendor evaluation projects, and editing and publishing the NelsonHall blog.

Lara Virrey

Lara is an Editor/Publisher at NelsonHall.

Surekha Grandhi

Surekha is NelsonHall's Customer Success Director.

Gouthami Kalakonda

Gouthami is a Database Reporting Analyst.

Gautam Ghai

Gautam is a Research Analyst with NelsonHall's IT services team, responsible for the Vendor Intelligence Program (VIP), providing in-depth and insightful analysis of the major global IT services vendors.