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David McIntire

David is an IT Services Research Director at NelsonHall, with shared responsibility for IT Services research globally with Dominique Raviart, John Laherty, and Mike Smart.

David covers IT Services in the areas of digital transformation consulting and application services. He has been a part of NelsonHall's IT Services analyst team since 2016, providing comprehensive and insightful coverage of IT services markets. During his time with NelsonHall he has been recognized by clients for his knowledge of digital consulting services, including cloud migration, UX-UI consulting and SAP S/4HANA as well as industry IT service buyer priorities.

David assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines. His current project is Agile, DevOps & Automated Software Development: Improving Time to Market.

Prior to joining NelsonHall, David worked for over sixteen years in the IT consulting industry, with the last ten years spent designing, developing and selling application and digital services solutions for one the world's leading consulting and outsourcing firms.

His experience spanned consulting, application development and maintenance solutions for ERP, legacy, SaaS and digital applications across a number of industries. His experience includes significant focus on organizational and operating models, business case development, metrics and performance management.

David holds an MBA with a concentration in International Business as well as a BA in Management & Marketing, both from Florida State University. He lives in Denver.

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    • Digital Experience Consulting in 2020: From Fishing to Teaching Clients to Fish

      Jan 23, 2020, by David McIntire

        In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavi[...]

    • TCS Pace: Integrating Capabilities to Drive Innovation

      Dec 09, 2019, by David McIntire

        In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a busi[...]

    • Infosys Innovation Centers: Localizing Innovation & Talent

      Sep 05, 2019, by David McIntire

      Infosys is undergoing an internal transformation to become what it calls a Live Enterprise with the objective of accelerating its service delivery and adaptability to changing client needs. The core of Live Enterprise entails the expanded use of data and automation to support an evolving workfor[...]