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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

Zalaris - Cloud HR Transformation Services 2023

Vendor Analysis

by Elizabeth Rennie

published on Mar 13, 2023

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Report Overview:

This NelsonHall assessment analyzes Zalaris’ offerings and capabilities in Cloud HR Transformation services

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services profile on Zalaris is a comprehensive assessment of Zalaris‘ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud HR Transformation services and identifying vendor suitability for Cloud HR Transformation services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Cloud HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Zalaris’ Cloud HR Transformation Services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Headquartered in Norway, Zalaris is dedicated to HR and payroll services, with SaaS, BPaas, and consulting offerings. It primarily services the SAP HCM market with HR services and complementary proprietary Zalaris technology (including Zalaris PeopleHub). Zalaris has two divisions:

  • Professional Services: the implementation division offering project management, technical consulting for SAP HCM/Payroll, SAP SuccessFactors and Zalaris platforms, test management & execution, change management, and digital adoption execution
  • Managed Services: primarily managed payroll as well as application support (AMS). Its Managed Services business also has payroll services clients where the HCM technology is not SAP. To support this, it delivers HCM integrations with Workday and Oracle.

Zalaris operates across the Nordics, Baltics, Poland, DACH, France, the U.K., and Ireland. Recently, Zalaris has strengthened its German capability, established offices in Spain and Hungary, and expanded operations to APAC, with offices opening in Australia, the Philippines, and Singapore. Its India operation is a development center.

Zalaris’ Cloud HR Transformation services support the entire employee lifecycle, including recruiting, onboarding, compensation, time and attendance, travel expenses, and performance management. Zalaris brings digital payroll and HCM processes, leveraging the Zalaris multi-country multi-tenant SAP-powered proprietary technology. Please see the full report for a detailed breakdown of Zalaris’ key offerings in this area.

Buyers looking for a scalable HR services and technology provider should consider Zalaris, as it offers a local presence in 17 countries; being one of the early-to-market SAP SuccessFactors cloud BPO service providers, it brings a strong technology focus and flexible service offerings.

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