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Ivan Kotzev

Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.

Capgemini- Advances in Analytics BPS

Vendor Analysis

by Ivan Kotzev

published on Mar 19, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes Capgemini's offerings and capabilities in Analytics BPS.

Who is this Report for:

NelsonHall’s Advances in Analytics BPS report on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Capgemini analytics offerings and capabilities, and market and financial strengths including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery sites.

Key Findings & Highlights:

In September 2018, Capgemini launched a new global service line, Capgemini Invent which combines the group’s digital innovation capabilities across several units. Invent comprises six practices including Insight-driven enterprise, data analytics, and AI.

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