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Ivan Kotzev

Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.

NTT DATA- Advances in Analytics BPS

Vendor Analysis

by Ivan Kotzev

published on Mar 29, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes NTT DATA's offerings and capabilities in Analytics BPS.

Who is this Report for:

NelsonHall’s Advances in Analytics BPS report on NTT DATA is a comprehensive assessment of NTT DATA’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NTT DATA analytics offerings and capabilities, and market and financial strengths including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery sites.

Key Findings & Highlights:

NTT DATA has a suite of proprietary analytics platforms and frameworks such as x360, a BI, predictive analytics engine, and market segmentation tool with industry customization NTT DATA Business Insights Engine and NTT DATA Heuri for data intelligence and predictive analytics. 

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