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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.

Getronics - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Mar 22, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Getronics' offerings and capabilities in cognitive & self-healing IT infrastructure management services.

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Getronics is a comprehensive assessment of Getronics’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Getronics’ cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

Across IT infrastructure management services, Getronics provides several capabilities supporting cognitive, automation, and self-healing. These are predominantly workplace support solutions, a mix of IP and third-party tools, available in modular components or as part of managed services, which include:

  • Digital Insights
  • Virtual Agents
  • Cognitive Security Services.

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