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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Opportunities in Document-Based Communications Services: Financial Services

Market Analysis

by John Willmott

published on Jul 22, 2010

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Report Overview:

Report Outline:

NelsonHall's market analysis "Opportunities in Document-Based Communications Services: Financial Services" investigates the need for end-to-end integration of outbound and inbound communications processes and the level of intention to outsource these processes within the financial services seector.

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