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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Xchanging - Workers' Compensation Services

Vendor Analysis

by John Willmott

published on Jan 15, 2013

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Report Overview:

This NelsonHall vendor assessment analyzes Xchanging's offerings and capabilities in workers' compensation services. Xchanging is one of a number of workers' compensation service companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's profile on Xchanging is a comprehensive assessment of Xchanging's workers' compensation offerings for organizations and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of workers' compensation services and identifying vendor suitability for workers' compensation services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of Xchanging's workers' compensation offerings, capabilities and market and financial strengths including:

  • Analysis of the company's offerings and key service components
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's delivery organization including the location of delivery locations

Key Findings & Highlights:

Xchanging entered the Australian workers' compensation market in 2002 through its contract with the state of Victoria and currently offers workers' compensation services in Australia and personal injury administration services in Australia and the U.K.

Xchanging aims to assist organizations in understanding their premium calculations and those factors that impact the premium to identify areas for improvement.

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