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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Global Document Management & Managed Printer Services Market Forecast: 2013-2017

Market Analysis

by John Willmott

published on Dec 17, 2013

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Report Overview:

NelsonHall's "Global Document Management and Managed Printer Services Market Forecast: 2013-2017" consists of 37 pages.

Who is this Report for:

NelsonHall's "Global Document Management Market Forecast: 2013-2017" report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the document management and managed printer services (MPS) industry and identifying vendor suitability for shortlists and RFPs
  • Executives seeking assistance in identifying levels of document management and managed printer services vendor presence by service line and geography
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global document management and managed printer services markets overall and by geography and by service line. It covers the following:

  • The document management and managed printer services (MPS) market size for 2012 and the forecast for these markets through 2013 to 2017?
  • The document management market size and forecast for North America, specifically covering the U.S. and Canada, EMEA, specifically covering U.K., France, Germany, and Italy, Asia Pacific and Latin America
  • The market size and forecast for document management covering inbound, outbound transactional, and print management
  • The MPS market size and forecast for North America, specifically covering the U.S. and Canada, EMEA, specifically covering U.K., France, Germany, and Italy, Asia Pacific and Latin America
  • Identification of the leading vendors together with their revenues and market shares by geography and by service line i.e. document management and managed printer services.


Key Findings & Highlights:

The document management market continues to be impacted by the reduced emphasis on paper and increasing emphasis on use of digital media and especially smart phones.

However, this increasing adoption of digital and mobile as the preferred means of communication is creating opportunities for paper conversion to digital and for scan-on-demand services in support of existing paper archives and for digital mailroom services.

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