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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Impact of COVID-19 on Major Enterprises

Market Analysis

by John Willmott

published on Apr 08, 2020

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Report Overview:

NelsonHall’s market analysis of the Impact of COVID-19 on Major Enterprises consists of 12-pages. The report focuses on impact on enterprise sales, costs, and profitability in the next quarter and the expected impact on functional budgets and IT and BPS activity over the next 12-months.

Who is this Report for:

NelsonHall’s “Impact of COVID-19 on Major Enterprises” report is a survey of CFOs in 1,000 major enterprises to ascertain the impact of COVID-19 on their financials & operations designed for:

  • Vendor marketing, sales and business managers wishing to understand the impact of COVID-19 on enterprise financials and digital IT and operations transformation and BPS activity
  • Enterprises interested in understanding the impact of COVID-19 on their peers
  • Financial analysts and investors specializing in the services sector, looking to understand the impact of COVID-19 on IT and BPS services.

Scope of this Report:

The report analyzes the worldwide impact of COVID-19 and addresses the following questions:

  • What is the expected impact on enterprise sales, costs, and profitability in the next quarter?
  • By what percentage will each functional budget be impacted over the next 12-months?
  • What impact will COVID-19 have on the level of business process services activity over the next 12-months?
  •  What impact will COVID-19 have on operational transformation activity over the next 12-months?
  • What impact will COVID-19 have on digital IT transformation activity over the next 12-months?
  • Which contracts will enterprises look to renegotiate as a result of COVID-19?

Key Findings & Highlights:

NelsonHall’s market analysis of the Impact of COVID-19 on Major Enterprises consists of 12-pages. The report focuses on impact on enterprise sales, costs, and profitability in the next quarter and the expected impact on functional budgets and IT and BPS activity over the next 12-months.

This report is an updated version of the report published in March now based on the full sample of 1,000 interviews. Individual sector reports will follow shortly.

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