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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Impact of Economic Downturn on the Retail Sector

Market Analysis

by John Willmott

published on Sep 16, 2022

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Report Overview:

NelsonHall’s analysis of the impact of the economic downturn on the Retail sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment.

Who is this Report for:

NelsonHall’s “Impact of Economic Downturn on the Retail Sector” report is a survey of CFOs in retail firms to ascertain the extent and nature of the impact of the post-COVID economic downturn on the sector. In particular, the report identifies the impact on short-term retail sector financials, enterprise and IT strategies, and operational transformation priorities. The report is designed for:

  • Vendor marketing, sales, and business managers wishing to understand the impact of the post-COVID economic downturn on retail firms’ operations transformation priorities
  • Retail sector executives interested in understanding the impact of the post-COVID economic downturn on their peers
  • Financial analysts and investors specializing in the services sector who are looking to understand the impact of the post-COVID economic downturn on the retail sector’s IT and operational transformation strategies.

Scope of this Report:

The report analyzes the worldwide impact of the post-COVID economic downturn on retail firms and addresses the following questions:

  • What is the expected change in retail sector revenues & costs in Q3 2022?
  • By what percentage will each functional budget be impacted over the next 12 months?
  • What approaches to the anticipated rise in inflation will be favored by the retail sector?
  • What impact will the economic downturn have on enterprise strategy in the retail sector?
  • What are the key priorities for operational transformation planned by retail firms over the next 12 months?
  • In which process areas are retail firms likely to increase their use of outsourcing to achieve greater operational resilience or address personnel shortages?
  • What impact will the economic downturn have on enterprise IT strategy in the retail sector?
  • What changes are expected in external IT services spending over the next 12 months?

Key Findings & Highlights:

NelsonHall’s analysis of the Impact of the Economic Downturn on the Retail Sector consists of 13 pages. The report focuses on identifying the changes in priority within enterprise strategy, IT strategy, operational transformation, and business process outsourcing, together with forecast changes in functional budgets and IT services spend over the next 12 months.

This report is one of a series of detailed individual sector reports published by NelsonHall.

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