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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

Alexander Mann Solutions - Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Jan 17, 2018

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Report Overview:

This NelsonHall assessment analyzes Alexander Mann Solutions' offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation Recruitment Process Outsourcing vendor assessment for Alexander Mann Solutions (AMS) is a comprehensive assessment of AMS’ recruitment process outsourcing (RPO) offering and capabilities, designed for: 

  • Sourcing managers investigating sourcing developments within RPO 
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced from the clients and vendor capability 
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs 
  • Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers. 

Scope of this Report:

The report provides a comprehensive and objective analysis of AMS’ recruitment process outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology  
  • Analysis of the company’s strengths, challenges, and outlook 
  • Revenue  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s key offerings (service model and service components) 
  • Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology). 

Key Findings & Highlights:

Alexander Mann Solutions (AMS) was founded in 1996. AMS focuses on two key areas of outsourcing (RPO and MSP) and consulting. 

AMS serves ~89 RPO clients which have full end to end RPO contracts. Established RPOs include banking/retail banking, capital markets and insurance, engineering/manufacturing, and professional services. AMS offers end to end (enterprise) RPO, hybrid RPO, total talent (RPO/MSP) models, and occasionally project RPO. 

AMS’ net fees in 2016 were $231.0m. Its RPO revenues in 2016 were 154.5m and NelsonHall estimates its 2017 RPO revenues at $176.4m. 

AMS is focusing on total talent solutions; promoting its build, operate and handover model; as well as offering traditional RPO models. It will continue to evolve its outsourcing and consulting services, and recruit more experts for its consultancy specialisms; it will launch a business unit dedicated to the government sector; and research/invest in third-party tools/technologies, focusing on latest platforms, AI, NLP, assessment, etc.  

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