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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

CXC Global - 2021 Next Generation Contingent Workforce Solutions and MSP

Vendor Analysis

by Nikki Edwards

published on Apr 27, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes CXC's offerings and capabilities in Next Generation Contingent Talent Services and MSP.

Who is this Report for:

NelsonHall’s CWS/MSP profile on CXC Global is a comprehensive assessment of CXC’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CWS/MSP and identifying vendor suitability for CWS/MSP RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CWS/MSP sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of CXC Global’s CWS/MSP offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue/SUM estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s service delivery organization (including delivery locations).

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes CXC Global’s offerings and capabilities in CWS/MSP.

CXC Global (CXC) enables companies to achieve a competitive advantage through managing contingent workforce quality, efficiency, and risk while reducing costs. Established in Australia in 1992 to provide contractor vetting, compliance, and payroll, the contingent workforce continues to be CXC's core.

CXC predominantly offers integrated CWS, comprising any mix of MSP, agency temps, services procurement/SOW, gig workers, freelancers, consultancy, and tech services.

CXC has unbundled the traditional MSP to offer a variety of services, so clients can choose what services they want (to augment an in-house team or to outsource fully, for example).

CXC has a range of proprietary technology and uses a mix of third-party technology, tailoring solutions for its clients’ needs.

CXC works across a broad range of industries and has seen traction in engineering, technology, and telecoms. It works with large, medium, and small organizations.

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