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Pete A. Tiliakos

Pete is a Principal Analyst at NelsonHall, with shared responsibility for HR Services research globally with Nikki Edwards, and Gary Bragar. Pete covers HR Services research in the areas of payroll services, cloud-based HR services, HCM technology, and RPA and AI in HR outsourcing.

Pete has been part of NelsonHall's HR Services analyst team since 2016, providing comprehensive and insightful coverage of HR services markets in the world. In particular, he is known for his extensive knowledge and coverage of the global payroll outsourcing market. Pete assists both buy-side and vendor organizations in assessing opportunities and supplier capability across HR service lines.

His current project is Next Generation HCM Technology: Transforming the Workplace.

Pete is a regular contributor to industry publications such as the Global Payroll Management Institute, the Global Payroll Association, and HRO Today magazine. He has been named as an HRO Today Superstar in the Advisors/Analysts category by HRO Today Magazine multiple times, including for 2019.

Prior to joining NelsonHall, Pete spent three years consulting with global clients for Deloitte's Human Capital practice, and developed a deep expertise in HR and Payroll outsourcing while working for leading HRO providers (IBM, NGA HR, and TCS) where he held leadership roles in various segments of the sourcing life-cycle, including sourcing advisory, pre-sales and solutions, global service delivery and governance. Pete's past experience includes payroll management for several major business segments of The Walt Disney Company, while contributing to the transition of the payroll operations and development of the Disney Worldwide Shared Service center in Celebration, Florida. He is also a veteran of the U.S. Marine Corps.

Pete holds a BS in Business Administration & HR Management from Colorado Technical University, and an MBA from Norwich University and is trained in Lean & Six Sigma.

Residing in Atlanta, Georgia with his wife Jenny and four children, Pete maintains a highly active lifestyle with various fitness interests and actively trains in Brazilian Jiu Jitsu.

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    Latest blog posts by Pete A. Tiliakos:

    • ADP’s Next-Generation Platforms Have Arrived

      Sep 19, 2019, by Pete Tiliakos

        This past week ADP held its annual analyst day event at its innovation lab in Chelsea, NY, where its executive leadership provided updates on the progress of its latest portfolio of next-generation HR and payroll solutions. The event was noticeably more crowded than in previous years, [...]

    • OneSource Virtual’s RPaaS: Progress & Future Plans

      Sep 16, 2019, by Pete Tiliakos

        Last October at Workday Rising in Las Vegas, OneSource Virtual (OSV) introduced RPaaS, a Robotic Process as a Service offering, and the first HR-focused robotic process automation as a service solution targeted toward the mid-market buyer. RPaaS is a 'turnkey RPA solution’[...]

    • Alight Solutions Boosts Global Presence & Cloud HR Capability with Acquisition of NGA HR

      Aug 30, 2019, by Pete Tiliakos

        This past week the payroll services market experienced yet another consolidation of major vendors, with Alight Solutions (‘Alight’) announcing its intent to acquire multi-country payroll specialist NGA HR. Although the deal terms were not disclosed, once approved (expect[...]

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