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Amy L. Gurchensky

Amy is a Senior Analyst at NelsonHall, with shared responsibility for HRO research globally. Amy covers HRO research in the areas of Benefits Administration, Learning Services, and Multi-process HRO.

Amy is part of NelsonHall's HRO analyst team, which provides the most comprehensive and insightful coverage of HRO markets in the world, and is widely known for her extensive knowledge and coverage of HR benefits and learning markets in particular. Amy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across HRO service lines.

Amy is currently working on a major global project on multi-process HRO, Next Generation MPHRO - The Changing Shape of MPHRO Contracts, and has recently completed major projects on Next Generation Learning BPS: Performance Objective Training and Targeting Benefits Administration Services.

Joining NelsonHall in 2010, Amy's work history includes nine years of sales, marketing and extensive research experience. Prior to joining NelsonHall, Amy was conducting legal research and financial analysis for an estate planning and administration firm.

Amy has published several articles for HRO Today, including "Changing Benefits Paradigm" (June 2014), "Looking Back, Looking Ahead" (February 2014), "Reforming Healthcare" (October 2013), "Multi-Process Comeback" (March 2013), "Staying Ahead of the Curve" (October 2012), "Your Health & Welfare Department" (October 2011), and "The Multi-Process Process" (March 2011).

Amy holds a bachelor's degree, magna cum laude, in Finance from Monmouth University in New Jersey, a MBA from Monmouth University, and a Juris Doctor from Thomas M. Cooley Law School in Michigan. Amy lives in New Jersey. When not working, Amy enjoys long-distance running and traveling.

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  • The Gig Economy & the Challenge for HR

    Sep 22, 2017, by Amy Gurchensky

      The gig economy has been a recent trending topic. While the concept of gig workers is nothing new, the attention being paid to it is, especially since this is an area whose growth has been facilitated by the digital marketplace. Here, I take a quick look at the challenges gig work[...]

  • ADP’s User-Centric Innovations Pave the Way for Services Growth

    Sep 15, 2017, by Amy Gurchensky

      This week, ADP held its annual industry analyst event in NYC, and as well as welcoming guests with apples to celebrate the arrival of fall, it also ushered in the season with significant news regarding its HR technology innovations. One thing is clear about the technology-enabled servi[...]

  • Leveraging Predictive HR Analytics to Affect Business Outcomes

    Sep 07, 2017, by Amy Gurchensky

    For years, the application of analytics in HR services has been heavily focused on descriptive information such as workforce demographics (e.g. average employee age, proportion of males to females, number of employees are nearing retirement, etc.) or talent management metrics (e.g. average time [...]