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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Global Banking BPS Market Forecast: 2015 - 2019

Market Forecast

by Andy Efstathiou

published on Nov 27, 2015

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Report Overview:

NelsonHall's "Global Banking BPS Market Forecast: 2015-2019" consists of 83 pages. It is a comprehensive forecast of the industry-specific banking BPS market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination 40 geographies, and 30 industry sectors.

Who is this Report for:

NelsonHall’s “Global Banking Business Process Services Market Forecast: 2015-2019” report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the banking industry-specific BPS industry and identifying vendor suitability for shortlists and RFPs
  • Executives seeking assistance in identifying levels of banking BPS vendor presence by sector and geography
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global banking industry-specific business process services market overall and by geography and by service line. It covers the following:

  • The industry-specific banking BPS market size for 2014 and the forecast for the industry-specific banking BPS market through 2015 to 2019
  • The banking industry-specific BPS market size and forecast for North America, specifically covering the U.S. and Canada; EMEA, specifically covering U.K., France, Germany, and Italy; Asia Pacific and Latin America
  • Identification of the leading vendors together with their revenues and market shares by geography and service line, i.e. core banking, mortgage & loan BPS, payment services & securities processing.

Key Findings & Highlights:

The banking BPS market has been impacted in recent years by economic uncertainty and banks’ uncertainty regarding industry regulation. As regulations have been clarified and implemented, growth in banking BPS activity has picked up.

Key features of the banking BPS marketplace in the next five years include:

  • Retail banking BPS will grow more slowly than capital markets BPS
  • Retail banking BPS growth will be led by growth of mortgage & loan administration, and payment services including credit card processing
  • The market for check processing BPS will continue to shrink
  • Capital markets BPS will grow fastest in reference data management BPS
  • In addition there will be relatively strong growth in trade processing services.

Table of contents:

Table of contents:

  • Introduction
  • Objectives
  • Scope and Definitions
  • Banking Industry-Specific BPO
  • Geographic Coverage
  • Methodology
  • Structure of the Report
  • Banking BPO Market Forecast by Geography
  • Global Overview
  • North America
  • United States
  • Canada
  • EMEA
  • U.K. & Ireland
  • France
  • Germany
  • Italy
  • Rest of Continental Europe
  • Africa and Middle East
  • Asia Pacific
  • Latin America
  • BPO Market Forecast by Service Type
  • Reconciliation
  • Global Overview
  • North America
  • U.S.
  • Canada
  • EMEA
  • U.K. & Ireland
  • France
  • Germany
  • Italy
  • Rest of Continental Europe
  • Africa & Middle East
  • Asia Pacific
  • Latin America

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