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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Hexaware - Wealth and Asset Management BPS

Vendor Analysis

by Andy Efstathiou

published on Jan 12, 2016

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Report Overview:

This NelsonHall assessment analyzes Hexaware’s offerings and capabilities in wealth and asset management services. Hexaware is one of a number of wealth and asset management services companies analyzed in NelsonHall’s comprehensive industry analysis programs. 

Who is this Report for:

NelsonHall’s Wealth and Asset Management BPS Vendor Assessment for Hexaware is a comprehensive assessment of Hexaware’s wealth and asset management BPS offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for wealth and asset management BPS RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Hexaware’s wealth and asset management BPS offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Hexaware started delivering data management services in 2012, to a data services subsidiary of a global investment manager. Over time this engagement grew to include asset services and a wide range of risk management and control processes (i.e., recordkeeping, trade support, corporate actions, performance, and reconciliation). Today Hexaware delivers W&A BPS to ten clients (see Target Markets section). Overall (i.e. including its BPS, ITS, and consulting services), Hexaware has 20 wealth and asset management clients.

 Delivery Capabilities

Hexaware’s banking wealth and asset BPS service delivers services from one delivery center in Mumbai, and onsite at clients.

Hexaware aims to provide four key benefits to clients through its wealth and asset BPS services:

  • Improved data and processing quality
  • Cost reduction
  • Safeguarding of client IP
  • Access to latest technologies.

Hexaware’s primary targets for wealth and asset services are:

  • Global custodians and asset servicing firms
  • Global asset managers
  • Regional asset managers.

In future, Hexaware will continue to target U.S., U.K., and German speaking financial institutions. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Pricing and Contracts
  • Platforms and Intellectual Property
  • Changes to Operations
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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