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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

NIIT Technologies -The Advance of RPA and AI in Banking

Vendor Analysis

by Andy Efstathiou

published on Jan 16, 2019

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Report Overview:

This NelsonHall assessment analyzes NIIT Tech’s offerings and capabilities in RPA and AI in Banking. NIIT Tech is one of a number of RPA and AI services companies analyzed in NelsonHall’s comprehensive industry analysis programs. 

Who is this Report for:

NelsonHall’s The Advance of RPA and AI in Banking Vendor Assessment for NIIT Tech is a comprehensive assessment of NIIT Tech’s RPA and AI in Banking offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for RPA and AI in Banking RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of RPA and AI in Banking offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

NIIT Technologies (referred here as NIIT Tech) has been active in RPA since 2015, initially applying RPA to fund administration processes at a leading wealth management platform provider. Previously, the processes were processed manually. NIIT Tech started a COE for the client and partnered with UIPath to identify processes and implement RPA for those processes. After the initial automation of fund administration processes, over eighteen months, NIIT Tech extended the robotic automation into customer interaction processes, as well as reporting and general ledger processes.

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