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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Sopra Banking Software - Transforming Intelligent Automation in Banking

Vendor Analysis

by Andy Efstathiou

published on May 18, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Sopra Banking Software’s offerings and capabilities in intelligent automation for the banking and financial services sector

Who is this Report for:

NelsonHall’s “Transforming Intelligent Automation in Banking” profile on Sopra Banking Software is a comprehensive assessment of Sopra Banking Software’s offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of intelligent automation process services and identifying vendor suitability for intelligent automation services in banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Sopra Banking Software’s BFS-focused intelligent automation service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Sopra Banking Software (SBS), started in 2012, delivers solutions and managed services to financial services institutions. SBS expects intelligent automation to enhance customer experience and enable banks to transform their business models. This means that, eventually, banks will be able to ingest data (both reference and real-time data) and create hyper-personalized products and services for their customers in real time.

SBS’ IA services are built on a data strategy of creating interoperability across silos to access and use data by client organizations. The three workstreams SBS will focus on in 2023 are:

  • Developing a single data platform to enable interoperability across products
  • Using a data mesh architecture to provide clients with standardized access to their data   
  • Launching automated solutions for clients to automate decisions and deliver personalized solutions to customers.  

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