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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • DXC– Salesforce Services

    Oct 08, 2018 | Vendor Analysis by Dominique Raviart

    DXC has its Salesforce (SFDC) capabilities within its Enterprise and Cloud Apps service line.  The company has positioned its capabilities between, on one side, the large-scale vendors with a consulting background (e.g., Accenture, Deloitte, and PwC), and on the other side the India-headquartered firms. DXC intends to, therefore, combine c [...]
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  • TCS – Salesforce Services

    Oct 08, 2018 | Vendor Analysis by Dominique Raviart

    TCS' Salesforce practice is a horizontal service line that falls, from an organization standpoint, within Enterprise Application Services (EAS), which also includes practices around SAP, Oracle, and Microsoft applications. In the past years, TCS' Salesforce practice has had several priorities: Expanding its capabilities to advi [...]
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  • NTT DATA – Salesforce Services

    Oct 05, 2018 | Vendor Analysis by Dominique Raviart

    NTT DATA has put its Salesforce (SFDC) capabilities under the structure of geography-based SFDC practices and the coordination of a Global One CoE. NTT DATA's Global One CoE has several roles, including optimizing offerings and IPs created in one geo across NTT DATA countries, or funding training and certification, or the development of IP. [...]
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  • T-Systems – Salesforce Services

    Oct 05, 2018 | Vendor Analysis by Dominique Raviart

    The relationship with SFDC goes dates back several years, when, in July 2014, T-Systems announced a partnership that included: A resale agreement, with a focus on the DACH region Housing of SFDC applications in a German data center: this was the first data center contract for SFDC in Germany. T-Systems provides Salesforce.com (SFDC) ap [...]
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  • Infosys – Salesforce Services

    Oct 04, 2018 | Vendor Analysis by Dominique Raviart

    Infosys provides Salesforce services mostly through its Salesforce Practice. Infosys' Salesforce Practice (ISP) is a horizontal practice that has its P&L, salesforce, and delivery organization. It is part of Infosys' Horizon 2 portfolio, which includes practices and offerings with high growth potential such as big data and analysis, cyb [...]
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