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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • HCL Technologies: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    HCL Tech services manufacturing clients across several industries: automotive, consumer industries, industrial & discrete, and process & chemicals, along with life science and the high-tech sector. In the past 24 months, the company has focused its growth in manufacturing on IoT and analytics, using the work that its IoT service line, Io [...]
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  • Infosys: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Infosys highlights that its manufacturing expertise has a background in product engineering services expertise, through its Engineering Services unit. Engineering Services is one of Infosys nine service lines (which also include ADM, Enterprise Application Package Services, Cloud Infrastructure and Security Services, Digital Experience and Integrat [...]
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  • L&T Technology Services: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    L&T Technology Services (LTTS) is a 75% subsidiary of Indian conglomerate Larsen & Toubro (L&T), and a sister company of two IT service vendors: L&T Infotech/LTI (which is 75% owned by L&T) and Mindtree (which is 60% owned by L&T). LTTS is headquartered in Vadodara, India and is the largest ER&D service vendor based i [...]
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  • Sopra Steria: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Sopra Steria is known for the work it provides for financial services clients (26% of revenues in H1 2019) and public sector (23% of revenues). In the manufacturing space, Sopra Steria has been selective in its client presence and focused most of its activity on the aerospace sector and defense along with transport, automotive and logistics. Aerosp [...]
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  • IBM: Digital Manufacturing Services

    Dec 04, 2019 | Vendor Analysis by Dominique Raviart

    IBM highlights its origin in the high-tech and manufacturing industries: the company still manufactures high-tech B2B products and highlights it spends annually approximately $6bn in supply chain and procurement. As a result of this manufacturing background, IBM has developed internally IT applications, some of which have become software product [...]
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    Latest blog posts by Dominique Raviart:

    • Wipro Resumes Salesforce Acquisitions with 4C

      Nov 04, 2020, by Dominique Raviart

        We recently talked with Wipro regarding its 4C acquisition. Wipro accelerated the development of its Salesforce practice with the Appirio acquisition in November 2016. Indianapolis-headquartered Appirio was an essential move for Wipro, paying $500m for the firm, its second-largest acqu[...]

    • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

      Sep 03, 2020, by Dominique Raviart

        We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]

    • Qualitest Deploys AI in its QA Assessment & Consulting Activities

      Jul 28, 2020, by Dominique Raviart

        QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]