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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • LTI - Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    LTI, as part of its digital strategy, has refreshed its portfolio around data & analytics, IoT, digital experience, mobile, RPA, AI, and Digital integration (that groups BPM, ECM, cloud, and API work). As part of its digital strategy, LTI has developed several IP under the Mosaic umbrella brand, including Mosaic Things (an IoT platform), Mos [...]
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  • Atos: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Through the 2011 acquisition of Siemens IT Services and Solutions (SIS), Atos gained a large footprint in the manufacturing sector, mostly in DACH, bringing specialized capabilities such as shop floor automation expertise. Atos provides IT services through its Manufacturing, Retail, and Transport (MRT) segment, which is its largest vertical. The [...]
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  • HCL Technologies: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    HCL Tech services manufacturing clients across several industries: automotive, consumer industries, industrial & discrete, and process & chemicals, along with life science and the high-tech sector. In the past 24 months, the company has focused its growth in manufacturing on IoT and analytics, using the work that its IoT service line, Io [...]
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  • Infosys: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Infosys highlights that its manufacturing expertise has a background in product engineering services expertise, through its Engineering Services unit. Engineering Services is one of Infosys nine service lines (which also include ADM, Enterprise Application Package Services, Cloud Infrastructure and Security Services, Digital Experience and Integrat [...]
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  • L&T Technology Services: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    L&T Technology Services (LTTS) is a 75% subsidiary of Indian conglomerate Larsen & Toubro (L&T), and a sister company of two IT service vendors: L&T Infotech/LTI (which is 75% owned by L&T) and Mindtree (which is 60% owned by L&T). LTTS is headquartered in Vadodara, India and is the largest ER&D service vendor based i [...]
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    Latest blog posts by Dominique Raviart:

    • Navigating AI-Based Quality Assurance Automation with Infosys

      Jun 10, 2021, by Dominique Raviart

        We recently talked to Infosys Validation Solutions (IVS), Infosys’ quality assurance unit, and discussed its continued investment in AI to automate testing and validate chatbots and AI models. AI-Based Analytics from Test Case and Defect Data The primary AI use cases in QA [...]

    • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

      May 20, 2021, by Dominique Raviart

        IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

    • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

      May 05, 2021, by Dominique Raviart

        Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]