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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • IBM – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS). The practice provides testing services [...]
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  • Infostretch – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    Infostretch is headquartered in Santa Clara, CA. The company was founded in 2004 as a software testing pure-play, initially providing mobile testing services with delivery from, mostly, India. One important contract for the firm was with a large U.S. telecom service provider, for which Infostretch was the certification authority for mobile apps on [...]
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  • TCS – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    TCS had initially set up its Quality Engineering & Transformation (QET), then under a different name, in 1998. QET was a horizontal service line with P&L responsibility and aligned by vertical, mirroring TCS's vertical structure. In FY18, TCS initiated its Agile Strategy which implies all application services activities will be align [...]
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  • Amdocs – Next-Gen Testing Services

    Jan 28, 2019 | Vendor Analysis by Dominique Raviart

    Amdocs Quality Engineering (AQE) has been part of Amdocs Services since 2014. It provides testing services to Amdocs’ traditional client base, as part of Amdocs’ strategy to expand its software and IT service portfolio and activities. AQE has a headcount of 3.2k; this does not include the ~450 career testers engaged in testing Amdocs [...]
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  • NTT DATA – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT [...]
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    Latest blog posts by Dominique Raviart:

    • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

      Sep 03, 2020, by Dominique Raviart

        We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]

    • Qualitest Deploys AI in its QA Assessment & Consulting Activities

      Jul 28, 2020, by Dominique Raviart

        QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]

    • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

      Jun 08, 2020, by Dominique Raviart

        We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]