
Dominique Raviart
Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.
Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.
His current project is Digital Manufacturing Services: From Concept to Reality.
Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.
Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.
Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.
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Reports by Dominique Raviart:
HCL Technologies – Next-Gen Testing Services
Jan 22, 2019 | Vendor Analysis by Dominique Raviart
HCL Tech created its independent verification and validation services (IV&V) practice of full-time career testers in 1999, during Y2K preparation projects. HCL’s IV&V practice had a background in providing testing services for its product engineering service unit, which itself is the background of HCL Technologies. In calendar year [...]view this reportdownload abstractTech Mahindra – Next-Gen Testing Services
Jan 18, 2019 | Vendor Analysis by Dominique Raviart
Tech Mahindra's Digital Assurance Services (DAS) plays several roles. DAS is a CoE and oversees pre-sales consulting; is responsible for the creation of service offerings; builds and maintains IPs, accelerators, and platforms; and undertakes delivery of certain projects. The unit has dotted line responsibility for testing delivery. Tech Mahi [...]view this reportdownload abstractSalesforce Services
Dec 05, 2018 | Market Analysis by Dominique Raviart
NelsonHall's market analysis of the Salesforce services consists of 62 pages. It provides an in-depth understanding of the dynamics at play in the Salesforce services market. [...]view this reportdownload abstractAccenture – Salesforce Services
Oct 26, 2018 | Vendor Analysis by Dominique Raviart
In 2015, Accenture acquired Cloud Sherpas, a U.S.-based IT service vendor with a background in Google Apps (now called G suite) that has expanded to Salesforce (SFDC) services, Microsoft Office, and ServiceNow services. At the time of the acquisition, Cloud Sherpas had 1.1k personnel, including 500 SFDC consultants. The acquisition of Cloud Sherpas [...]view this reportdownload abstractTech Mahindra – Salesforce Services
Oct 26, 2018 | Vendor Analysis by Dominique Raviart
Tech Mahindra launched its Salesforce (SFDC) practice in 2006. The practice initially addressed the technical side of Salesforce projects, with ~50 consultants. Over time Tech Mahindra's Salesforce practice (SP) changed its positioning and has since addressed both the business and technology sides of projects. To achieve this dual positionin [...]view this reportdownload abstract
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Wipro Resumes Salesforce Acquisitions with 4C
Nov 04, 2020, by Dominique RaviartWe recently talked with Wipro regarding its 4C acquisition. Wipro accelerated the development of its Salesforce practice with the Appirio acquisition in November 2016. Indianapolis-headquartered Appirio was an essential move for Wipro, paying $500m for the firm, its second-largest acqu[...]
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CSS Corp Launches Digital Assurance to Bring Automation to UX Testing
Sep 03, 2020, by Dominique RaviartWe recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]
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Qualitest Deploys AI in its QA Assessment & Consulting Activities
Jul 28, 2020, by Dominique RaviartQA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]
Commented Tracking service articles:
Amdocs Acquires Telecom Services Unit from Bell Integrator
Dec 24, 2020 | Mergers and Acquisitions by Dominique Raviart
Microsoft Awarded 7-Year PaaS Contract by Deutsche Telekom
Dec 10, 2020 | Contracts by Dominique Raviart
Atos Awarded Network Management Contract by Iberdrola
Dec 01, 2020 | Contracts by Dominique Raviart
Capgemini Launches Data-Driven R&D for Life Sciences
Dec 01, 2020 | New Offerings by Dominique Raviart
Salesforce To Accquire Slack for $27.7bn
Dec 01, 2020 | Mergers and Acquisitions by Dominique Raviart