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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • BearingPoint – Salesforce Services

    Oct 09, 2018 | Vendor Analysis by Dominique Raviart

    This NelsonHall vendor assessment analyzes BearingPoint's offerings and capabilities in Saleforce Services. [...]
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  • DXC– Salesforce Services

    Oct 08, 2018 | Vendor Analysis by Dominique Raviart

    DXC has its Salesforce (SFDC) capabilities within its Enterprise and Cloud Apps service line.  The company has positioned its capabilities between, on one side, the large-scale vendors with a consulting background (e.g., Accenture, Deloitte, and PwC), and on the other side the India-headquartered firms. DXC intends to, therefore, combine c [...]
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  • TCS – Salesforce Services

    Oct 08, 2018 | Vendor Analysis by Dominique Raviart

    TCS' Salesforce practice is a horizontal service line that falls, from an organization standpoint, within Enterprise Application Services (EAS), which also includes practices around SAP, Oracle, and Microsoft applications. In the past years, TCS' Salesforce practice has had several priorities: Expanding its capabilities to advi [...]
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  • NTT DATA – Salesforce Services

    Oct 05, 2018 | Vendor Analysis by Dominique Raviart

    NTT DATA has put its Salesforce (SFDC) capabilities under the structure of geography-based SFDC practices and the coordination of a Global One CoE. NTT DATA's Global One CoE has several roles, including optimizing offerings and IPs created in one geo across NTT DATA countries, or funding training and certification, or the development of IP. [...]
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  • T-Systems – Salesforce Services

    Oct 05, 2018 | Vendor Analysis by Dominique Raviart

    The relationship with SFDC goes dates back several years, when, in July 2014, T-Systems announced a partnership that included: A resale agreement, with a focus on the DACH region Housing of SFDC applications in a German data center: this was the first data center contract for SFDC in Germany. T-Systems provides Salesforce.com (SFDC) ap [...]
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    Latest blog posts by Dominique Raviart:

    • Navigating AI-Based Quality Assurance Automation with Infosys

      Jun 10, 2021, by Dominique Raviart

        We recently talked to Infosys Validation Solutions (IVS), Infosys’ quality assurance unit, and discussed its continued investment in AI to automate testing and validate chatbots and AI models. AI-Based Analytics from Test Case and Defect Data The primary AI use cases in QA [...]

    • IBM GBS Expands Salesforce Capabilities in Europe with Waeg

      May 20, 2021, by Dominique Raviart

        IBM recently announced its acquisition of Salesforce Platinum Consulting partner, Waeg. The company, whose name means “wave” in old English, expands IBM’s Salesforce service presence in Europe and is IBM GBS’ second Salesforce services acquisition in 2021, follo[...]

    • Whishworks Expands from MuleSoft Heritage to Whole Salesforce Service Ecosystem for Coforge

      May 05, 2021, by Dominique Raviart

        Coforge, the former NIIT Technologies, recently briefed NelsonHall about its Salesforce capabilities. In 2019, the company acquired Whishworks, which became the foundation of its Salesforce activities. Whishworks, one of MuleSoft’s top five strategic partners globally, services c[...]

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