
Dominique Raviart
Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.
Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.
His current project is Digital Manufacturing Services: From Concept to Reality.
Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.
Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.
Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.
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Reports by Dominique Raviart:
Digivante/BugFinders – Crowdtesting 2019
May 22, 2019 | Vendor Analysis by Dominique Raviart
Digivante is a large crowdtesting vendor, with a community of 55k crowdtesters. Its key clients include large enterprises (e.g., Epson, Worldpay, Bang & Olufsen), digital agencies, and retail firms. Digivante is owned by its founders and key executives and has not taken any outside investment; it believes this ownership structure helps it to [...]view this reportdownload abstractSoftware Testing Services: AI and Digital Lead Investment in Next-Gen Testing
Mar 11, 2019 | Market Analysis by Dominique Raviart
NelsonHall's market analysis of the software testing services, digital testing services, and crowdtesting market consists of 79 pages. It provides an in-depth understanding of the dynamics at play in the software testing services and focuses on next-gen testing services, defined as follows: mobile testing, UX testing, RPA and testing, AI and te [...]view this reportdownload abstractCognizant – Next-Gen Testing Services
Mar 07, 2019 | Vendor Analysis by Dominique Raviart
Cognizant provides software testing services almost exclusively through its testing practice, Quality Engineering and Assurance (QE&A). NelsonHall estimates that QE&A has ~33k testers (not including SAP/enterprise application testing, software product testing within TriZetto, or testing work done as part of IT infrastructure services units [...]view this reportdownload abstractLTI – Next-Gen Testing Services
Mar 07, 2019 | Vendor Analysis by Dominique Raviart
Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle. Assurance Services has a very different profile from LTI overall: its client bas [...]view this reportdownload abstractExpleo/SQS– Next-Gen Testing Services
Mar 01, 2019 | Vendor Analysis by Dominique Raviart
Since 2009, Expleo (the former SQS) has transformed its business model, expanding from its background in QA consulting and onshore testing delivery to growing its presence across offshore and nearshore centers, e.g., India, for addressing multi-year managed testing services contracts (managed services, MTS). Expleo has also repositioned its onshore [...]view this reportdownload abstract
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Amdocs Simplifies the Test Case-to-Test Script Process with Ginger
Nov 29, 2019, by Dominique RaviartWe recently chatted with Amdocs about how the company has been progressing with its automation framework, ‘Ginger by Amdocs’. Amdocs launched Ginger four years ago, initially as a test automation framework designed for use by non-automation engineers. Since then, Amdocs has[...]
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Infosys’ Analytics Practice Aims to Bridge Business Needs & AI-Related Technical Services
Nov 11, 2019, by Dominique RaviartWe recently talked to Infosys about its analytics and big data capabilities in its Data and Analytics (DNA) practice. DNA is a significant practice within Infosys, which we estimate represents ~8% of Infosys’ headcount. It continues to enhance its portfolio, expanding from tec[...]
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Cognizant Focuses on Growing its Salesforce Practice while Verticalizing Capabilities
Oct 30, 2019, by Dominique RaviartWe recently talked with Cognizant’s Salesforce Consulting & Solutions Group (CSG) unit, recently set up in Europe. The unit reflects ongoing investment by Cognizant in its Salesforce capabilities, with a more vertical focus, accommodating Salesforce’s growing product po[...]
Commented Tracking service articles:
Capgemini Awarded €1bn IT Outsourcing Contract Renewal by Bayer
Dec 04, 2019 | Contracts by Dominique Raviart
Atos Partners with Intel on HPC and AI
Nov 18, 2019 | New Partnerships by Dominique Raviart
Amdocs Awarded Application Outsourcing Contract by T-Mobile USA
Nov 12, 2019 | Contracts by Dominique Raviart
Amdocs Awarded Multi-Year Application Outsourcing Contract Renewal by AT&T
Nov 12, 2019 | Contracts by Dominique Raviart
DXC Technology To Acquire Virtual Clarity to Strengthen its Application Migration to the Cloud Capabilities
Nov 08, 2019 | Mergers and Acquisitions by Dominique Raviart