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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • DXC: Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    Manufacturing represents approximately 20% of the revenues of DXC and is DXC’s second-largest vertical after financial services (~26% of revenues). In manufacturing, DXC has a background in large-scale and IT infrastructure and application outsourcing mega-deals. These mega-relationships include in the U.K., BAE Systems, Rolls Royce (aeros [...]
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  • LTI - Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    LTI, as part of its digital strategy, has refreshed its portfolio around data & analytics, IoT, digital experience, mobile, RPA, AI, and Digital integration (that groups BPM, ECM, cloud, and API work). As part of its digital strategy, LTI has developed several IP under the Mosaic umbrella brand, including Mosaic Things (an IoT platform), Mos [...]
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  • Atos: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Through the 2011 acquisition of Siemens IT Services and Solutions (SIS), Atos gained a large footprint in the manufacturing sector, mostly in DACH, bringing specialized capabilities such as shop floor automation expertise. Atos provides IT services through its Manufacturing, Retail, and Transport (MRT) segment, which is its largest vertical. The [...]
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  • HCL Technologies: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    HCL Tech services manufacturing clients across several industries: automotive, consumer industries, industrial & discrete, and process & chemicals, along with life science and the high-tech sector. In the past 24 months, the company has focused its growth in manufacturing on IoT and analytics, using the work that its IoT service line, Io [...]
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  • Infosys: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Infosys highlights that its manufacturing expertise has a background in product engineering services expertise, through its Engineering Services unit. Engineering Services is one of Infosys nine service lines (which also include ADM, Enterprise Application Package Services, Cloud Infrastructure and Security Services, Digital Experience and Integrat [...]
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    Latest blog posts by Dominique Raviart:

    • Qualitest Deploys AI in its QA Assessment & Consulting Activities

      Jul 28, 2020, by Dominique Raviart

        QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]

    • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

      Jun 08, 2020, by Dominique Raviart

        We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]

    • Cognizant Acquires to Scale Up & Specialize Salesforce Services

      May 21, 2020, by Dominique Raviart

        We recently talked to Cognizant about two planned Salesforce-related acquisitions: Code Zero and EI Technologies, which the company announced in Q1 2020. Cognizant Strengthens Specialized Billing Capabilities with Code Zero Code Zero is a U.S. Salesforce CPQ and billing specialis[...]