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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • LTI – Next-Gen Testing Services

    Mar 07, 2019 | Vendor Analysis by Dominique Raviart

    Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle. Assurance Services has a very different profile from LTI overall: its client bas [...]
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  • Expleo/SQS– Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Since 2009, Expleo (the former SQS) has transformed its business model, expanding from its background in QA consulting and onshore testing delivery to growing its presence across offshore and nearshore centers, e.g., India, for addressing multi-year managed testing services contracts (managed services, MTS). Expleo has also repositioned its onshore [...]
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  • Infosys – Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Infosys primarily provides software testing services through its Infosys Validation Solutions (IVS) unit, which was founded in 2001. It initially serviced websites and e-commerce applications as an independent service (from ADM activities), focusing on TCoEs. IVS is a horizontal service line with ownership on P&L and delivery, as well as on pre [...]
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  • IBM – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS). The practice provides testing services [...]
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  • Infostretch – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    Infostretch is headquartered in Santa Clara, CA. The company was founded in 2004 as a software testing pure-play, initially providing mobile testing services with delivery from, mostly, India. One important contract for the firm was with a large U.S. telecom service provider, for which Infostretch was the certification authority for mobile apps on [...]
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