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Dominique Raviart

Dominique Raviart is the IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with David McIntire, John Larherty, and Mike Smart. Dominique covers IT Services research in the areas of Software Testing/QA, Big Data and Analytics Services, Salesforce services, and IoT Services. Dominique has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of IT services markets in the world. In particular, he is widely known for his extensive knowledge and coverage of software testing, having examined recently digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing, IoT services, Salesforce services, and big data and analytics services. He also presents regularly on software testing/QA.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and in the U.K. He has worked for IDC and Ovum in Paris, Amsterdam and London.

Dominique holds a Master of International Business Studies/International MBA from University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • DXC Technology – Software Testing Services: Advanced Automation

    Jan 24, 2020 | Vendor Analysis by Dominique Raviart

    DXC Technology has put its testing capabilities within its Application Services business unit. The Application Services business unit is sizable: it employs 50k professionals and serves 1k clients. The priority of Application Services is to shift its portfolio towards digital. To achieve this positioning, Application Services has a two-folded strat [...]
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  • Digital Manufacturing Services

    Jan 13, 2020 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the digital manufacturing services market consists of 65 pages. It provides an in-depth understanding of the dynamics at play in the digital manufacturing services and focuses on several uses cases, for instance equipment uptime, plant uptime, product quality, worker and safety productivity, theft reduction, thro [...]
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  • DXC: Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    Manufacturing represents approximately 20% of the revenues of DXC and is DXC’s second-largest vertical after financial services (~26% of revenues). In manufacturing, DXC has a background in large-scale and IT infrastructure and application outsourcing mega-deals. These mega-relationships include in the U.K., BAE Systems, Rolls Royce (aeros [...]
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  • LTI - Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    LTI, as part of its digital strategy, has refreshed its portfolio around data & analytics, IoT, digital experience, mobile, RPA, AI, and Digital integration (that groups BPM, ECM, cloud, and API work). As part of its digital strategy, LTI has developed several IP under the Mosaic umbrella brand, including Mosaic Things (an IoT platform), Mos [...]
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  • Atos: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Through the 2011 acquisition of Siemens IT Services and Solutions (SIS), Atos gained a large footprint in the manufacturing sector, mostly in DACH, bringing specialized capabilities such as shop floor automation expertise. Atos provides IT services through its Manufacturing, Retail, and Transport (MRT) segment, which is its largest vertical. The [...]
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    Latest blog posts by Dominique Raviart:

    • CSS Corp Launches Digital Assurance to Bring Automation to UX Testing

      Sep 03, 2020, by Dominique Raviart

        We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital Assurance targets UX QA, an area that has not had the attention it deserves. Clients have prioritized investment in continuous testing & automation Whi[...]

    • Qualitest Deploys AI in its QA Assessment & Consulting Activities

      Jul 28, 2020, by Dominique Raviart

        QA pure-play Qualitest recently briefed NelsonHall on a new AI-based offering the company launched in 2019. The testing services industry began to deploy AI-based offerings about three years ago, starting with AI-based analytics use cases, looking at where and what to test better. S[...]

    • Testbirds: Capitalizing on COVID-19’s Impact on Crowdtesting

      Jun 08, 2020, by Dominique Raviart

        We recently talked to crowdtesting specialist firm Testbirds about how the firm has adapted to COVID-19 and the macroeconomic conditions. In the past two years, the crowdtesting industry has realigned its capabilities around agile testing, primarily providing services for mobile app[...]