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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • Digital Manufacturing Services

    Jan 13, 2020 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the digital manufacturing services market consists of 65 pages. It provides an in-depth understanding of the dynamics at play in the digital manufacturing services and focuses on several uses cases, for instance equipment uptime, plant uptime, product quality, worker and safety productivity, theft reduction, thro [...]
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  • DXC: Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    Manufacturing represents approximately 20% of the revenues of DXC and is DXC’s second-largest vertical after financial services (~26% of revenues). In manufacturing, DXC has a background in large-scale and IT infrastructure and application outsourcing mega-deals. These mega-relationships include in the U.K., BAE Systems, Rolls Royce (aeros [...]
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  • LTI - Digital Manufacturing Services

    Dec 12, 2019 | Vendor Analysis by Dominique Raviart

    LTI, as part of its digital strategy, has refreshed its portfolio around data & analytics, IoT, digital experience, mobile, RPA, AI, and Digital integration (that groups BPM, ECM, cloud, and API work). As part of its digital strategy, LTI has developed several IP under the Mosaic umbrella brand, including Mosaic Things (an IoT platform), Mos [...]
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  • Atos: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    Through the 2011 acquisition of Siemens IT Services and Solutions (SIS), Atos gained a large footprint in the manufacturing sector, mostly in DACH, bringing specialized capabilities such as shop floor automation expertise. Atos provides IT services through its Manufacturing, Retail, and Transport (MRT) segment, which is its largest vertical. The [...]
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  • HCL Technologies: Digital Manufacturing Services

    Dec 05, 2019 | Vendor Analysis by Dominique Raviart

    HCL Tech services manufacturing clients across several industries: automotive, consumer industries, industrial & discrete, and process & chemicals, along with life science and the high-tech sector. In the past 24 months, the company has focused its growth in manufacturing on IoT and analytics, using the work that its IoT service line, Io [...]
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    Latest blog posts by Dominique Raviart:

    • Eviden’s Quality Engineering AI Journey

      Apr 03, 2024, by Dominique Raviart

        NelsonHall recently talked with Eviden, Atos’ consulting and application services business, about its QE practice, Digital Assurance. Digital Assurance has 5k quality engineers, 65% offshore, reflecting a high leverage in North America (due to its Syntel heritage) counterbalan[...]

    • Sopra Steria’s Update on GenAI Experience: Focus on Software Engineering

      Mar 26, 2024, by Dominique Raviart

        During the summer of 2023, we met with Mohammed Sijelmassi, Sopra Steria’s CTO and Digital Transformation Office head and discussed how Sopra Steria was deploying internally and helping clients externally with GenAI and LLMs. Earlier this month, we met with Mr. Sijelmassi again t[...]

    • IT Services Predictions: 2024 Will Be a Year of Transition

      Jan 11, 2024, by Dominique Raviart

        2023 was a year of disruption after the 2021-22 digital catch-up. As the year unfolded, IT services spending slowed down, initially in the U.S. in the financial services, telecom, and high-tech sectors. We expect 2024 to be a year of transition with a modest rebound in IT services s[...]

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