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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • Infostretch – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    Infostretch is headquartered in Santa Clara, CA. The company was founded in 2004 as a software testing pure-play, initially providing mobile testing services with delivery from, mostly, India. One important contract for the firm was with a large U.S. telecom service provider, for which Infostretch was the certification authority for mobile apps on [...]
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  • TCS – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    TCS had initially set up its Quality Engineering & Transformation (QET), then under a different name, in 1998. QET was a horizontal service line with P&L responsibility and aligned by vertical, mirroring TCS's vertical structure. In FY18, TCS initiated its Agile Strategy which implies all application services activities will be align [...]
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  • Amdocs – Next-Gen Testing Services

    Jan 28, 2019 | Vendor Analysis by Dominique Raviart

    Amdocs Quality Engineering (AQE) has been part of Amdocs Services since 2014. It provides testing services to Amdocs’ traditional client base, as part of Amdocs’ strategy to expand its software and IT service portfolio and activities. AQE has a headcount of 3.2k; this does not include the ~450 career testers engaged in testing Amdocs [...]
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  • NTT DATA – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT [...]
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  • QualiTest – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    QualiTest Group has its background in Israel, where it provides a wide range of services, predominantly around software product testing. It primarily services clients onsite, working together with the client’s software product development teams. Key clients include Intel (for testing future versions of operating systems on different devices), [...]
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    Latest blog posts by Dominique Raviart:

    • Eviden’s Quality Engineering AI Journey

      Apr 03, 2024, by Dominique Raviart

        NelsonHall recently talked with Eviden, Atos’ consulting and application services business, about its QE practice, Digital Assurance. Digital Assurance has 5k quality engineers, 65% offshore, reflecting a high leverage in North America (due to its Syntel heritage) counterbalan[...]

    • Sopra Steria’s Update on GenAI Experience: Focus on Software Engineering

      Mar 26, 2024, by Dominique Raviart

        During the summer of 2023, we met with Mohammed Sijelmassi, Sopra Steria’s CTO and Digital Transformation Office head and discussed how Sopra Steria was deploying internally and helping clients externally with GenAI and LLMs. Earlier this month, we met with Mr. Sijelmassi again t[...]

    • IT Services Predictions: 2024 Will Be a Year of Transition

      Jan 11, 2024, by Dominique Raviart

        2023 was a year of disruption after the 2021-22 digital catch-up. As the year unfolded, IT services spending slowed down, initially in the U.S. in the financial services, telecom, and high-tech sectors. We expect 2024 to be a year of transition with a modest rebound in IT services s[...]

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