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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

passbrains - Crowdtesting

Vendor Analysis

by Dominique Raviart

published on Dec 07, 2020

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Report Overview:

This NelsonHall assessment analyzes passbrains' offerings and capabilities in Crowdtesting

Who is this Report for:

NelsonHall's crowdtesting profile on passbrains is a comprehensive assessment of passbrains’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of application services, quality assurance/testing services and crowdtesting and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of passbrains’ crowdtesting service offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes passbrains’ offerings and capabilities in crowdtesting.

passbrains is headquartered in Zürich, Switzerland, and was founded in 1989 as PASS Group. PASS Group launched passbrains in January 2012 to offer crowdtesting services, focusing initially on exploratory testing. The company changed its brand to passbrains and became crowdtesting-centric.

passbrains has a community size of 40k members. The company is primarily active in Europe.

passbrains has a specific profile in the crowdtesting industry. The company has a background in conducting exploratory testing mostly for usability research and testing needs, and functional testing. Nowadays, usability research and testing remain the core of its capabilities. Nevertheless, the company has a broad set of capabilities, including test case and script creation in functional testing and specialized services such as non-functional. Currently, passbrains derives ~60% of its revenues from user research and testing and ~40% from functional testing and specialized services.

passbrains initially serviced mobile apps and websites. It has expanded to cover connected devices and bundled hardware and software in the past two years, e.g., set-top boxes (STBs), Wi-Fi routers, and chat- and voice-bots.

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