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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Digivante - Crowdtesting

Vendor Analysis

by Dominique Raviart

published on Jan 05, 2021

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Report Overview:

This NelsonHall assessment analyzes Digivante's offerings and capabilities in Crowdtesting

Who is this Report for:

NelsonHall's crowdtesting profile on Digivante is a comprehensive assessment of Digvante’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of application services, quality assurance/testing services and crowdtesting and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Digivante’s crowdtesting service offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Digivante’ offerings and capabilities in crowdtesting.

Digivante is the new name of BugFinders, a crowdtesting vendor based in Cheltenham, England.

BugFinders was incorporated in 2011 and launched its operations in 2012, initially involved in providing functional crowdtesting services for e-commerce implementation projects. In late 2018, the company changed its name to Digivante. The name Digivante is a contraction of "Digital" and "vigilance." It highlights that the company has expanded from functional defect identification to a broader offering that includes UX testing and specialized services. Digivante has retained the BugFinders name for its crowdtester community.

Digivante is a large crowdtesting vendor, with a community of 55k crowdtesters. Its key clients include large enterprises (e.g., Epson, Worldpay, Bang & Olufsen), digital agencies, and retail firms.

Digivante is owned by its founders and key executives and has not taken any outside investment; it believes this ownership structure helps it take a long-term view of its client relationships.

The company believes its unique selling proposition is the quality of its work, which it achieves through three means:

  • Its focus on ramping up a large crowd for its projects. Digivante is emphasizing that by involving up to 250 members, it detects many more significant bugs than by involving smaller teams
  • Its "re-test" approach: Digivante, through its U.K. Operations Centers, systematically conducts internal re-testing of defects identified by its crowdtester network
  • An analytics-based approach to testing, with Digivante focusing on areas or devices that need further testing.

Digivante highlights that despite its two-sided approach, it can be cost-competitive, especially for recurring engagements.

 

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