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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

T-Systems - Digital Manufacturing Services

Vendor Analysis

by Dominique Raviart

published on Jun 11, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes T-Systems' offerings and capabilities in digital manufacturing services.

Who is this Report for:

NelsonHall's digital manufacturing services profile on T-Systems is a comprehensive assessment of T-Systems’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital, industrial IoT, and industrial IT services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector and examining growth areas within IT services.

Scope of this Report:

The report provides a comprehensive and objective analysis of T-Systems’ digital manufacturing service offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes T-Systems’ offerings and capabilities in digital manufacturing services.

T-Systems has a background in the manufacturing industry for two reasons: the German economy's nature with the high number of large manufacturing firms. Historically, T-Systems had acquired two IT service captives from two tier-one automotive OEMs: gedas (Volkswagen, 2005) and debis (Daimler, 1999).

T-Systems services many manufacturing firms globally, including 13 of the top 20 OEMs. The company focuses on seven major manufacturing firms: Airbus, BMW, Bosch, Continental, Daimler, Siemens, and Volkswagen. T-Systems tends to focus on discrete manufacturing clients.

The company has ~3,000 employees (representing ~8% of its headcount), servicing manufacturing and automotive clients, providing mostly PLM, SCM, MOM and industry 4.0 services. Out of these 3,000 employees, 800 live abroad.

The company has a background in PLM and PDM services, product design and engineering, working with PTC, Dassault Systemes, Siemens, and increasingly Aras (open source). PLM and PDM services remain a core activity of T-Systems' manufacturing activities.

T-Systems has grouped under the Smart Manufacturing name its digital manufacturing capabilities.

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