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Gary Bragar

Gary is the HR Services Research Director at NelsonHall, where he has global responsibility for HR Services programs.

Gary is the HR Services Research Director at NelsonHall, with responsibility for HR Services research globally. Gary assists both buy-side and vendor organizations in assessing opportunities and supplier capability across HR services and is widely known for his extensive practitioner, HRO buyer and HR services research experience, including in Recruitment, Learning, Payroll, Benefits, and Multi-process HR Services. Gary has been part of NelsonHall's HR Services analyst team since 2007 and became HR Services Research Director in 2010.

External publications & industry involvement:

Gary has published numerous articles, including for HRO Today, and conducted numerous webcasts, including for, Outsourcing Institute, HROA, and many HR services companies. He has presented at conferences in the U.S. and Europe, including at HRO World, RPO Forum, HRO Today U.S., HRO Europe, Outsourcing Institute, and the CLO Symposium. Gary has been named HRO Today Superstar in the Advisors/Analysts Category for the last six years, and was also named by Glassdoor as one of the top 50 HR & Recruiting thought leaders to follow.

More about Gary:

Prior to joining NelsonHall, Gary worked at AT&T where he gained extensive HR management experience for 25 years. Gary's operational experience includes Recruiting, Learning, Benefits Administration, Compensation, HR Transformation, HRIT and Employee Programs for AT&T International. In his last job assignment at AT&T, Gary was a member of the AT&T governance team responsible for managing the service delivery and relationship for AT&T's major HR and Payroll services BPO contract with Aon Human Capital Services. AT&T and Aon were selected as 'HRO Relationship of the Year' in the Financial & Business Services Sector in the 2004 HRO Awards.

In addition while working at AT&T and NelsonHall, Gary was a part-time adjunct business professor for 19 years at Bloomfield College, NJ. Gary is also a certified online instructor. Gary holds a bachelor's degree, magna cum laude, in management from Kean University, NJ and a MBA in management from Fairleigh Dickinson University, NJ. Gary splits his time between Vermont and Florida with his wife Pat. When not working Gary enjoys kayaking, skiing and travel.

Contact Gary Bragar

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Latest blog posts by Gary Bragar:

  • ADP’s Spotlight on Engagement & Retention

    Mar 23, 2018, by Gary Bragar

      At ADP’s annual Meeting of the Minds client event this past week, what caught my attention most were the initiatives geared towards improving employee engagement/satisfaction and retention. Clearly, ADP has identified these areas as key, with its own research institute finding th[...]

  • Candidate Focus: RPO Vendors Can Up Their Game

    Mar 12, 2018, by Gary Bragar

    NelsonHall recently published its Next Generation RPO market analysis and NEAT vendor assessment, as part of which we interviewed the clients of 20 RPO vendors across North America, Europe, and Asia Pacific to ascertain their expectations and satisfaction levels across a range of >40 recruitment [...]

  • PeopleScout Improving the Candidate Experience with Affinix

    Dec 20, 2017, by Gary Bragar

      Recent NelsonHall interviews with the clients of the top ~20 global RPO vendors revealed that candidate communication was rated the most important vendor characteristic, with an importance score of 96%. However, the satisfaction score for candidate communication across all vendor [...]