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Gary Bragar

Gary is the HR Outsourcing Research Director at NelsonHall, the leading BPO research and analysis firm, where he has global responsibility for HRO programs.

In this key role, Gary assists both buy-side and vendor organizations in assessing opportunities and supplier capability across HRO, including in Recruitment, Learning, Payroll, Benefits, Mid-market HRO, and Multi-process HRO.

Gary joined NelsonHall in April 2007 after gaining extensive HR management experience at AT&T where he worked for 25 years. Gary's operational experience includes Recruiting, Learning, Benefits Administration, Compensation, HR Transformation, HRIT and Employee Programs for AT&T International. In his last job assignment at AT&T, Gary was a member of the AT&T governance team responsible for managing the service delivery and relationship for AT&T's major Human Resources and Payroll services BPO contract with Aon Human Capital Services. AT&T and Aon were selected as 'HRO Relationship of the Year' in the Financial & Business Services Sector in the 2004 HRO Awards.

Gary has published numerous articles, including for HRO Today and conducted numerous webcasts, including for, Outsourcing Institute, HROA, NelsonHall and with several vendor companies. He has presented at several conferences in the United States and Europe, including at HRO World, RPO Forum, HRO Today U.S., HRO Europe, Outsourcing Institute and the CLO Symposium. Gary was named HRO Today Superstar in the Advisors/Analysts Category in 2013, 2014, 2015 and was also named by Glassdoor in the 2015 HR & Recruiting top 50 thought leaders to follow.

Gary holds a bachelor's degree from Kean University, NJ and an MBA from Fairleigh Dickinson University, NJ. Gary splits his time between Vermont and Florida with his wife Pat. When not working Gary enjoys kayaking, skiing and travel.

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  • RPA & AI in HR Taking Off

    Mar 17, 2017, by Gary Bragar

    Robotic process automation and artificial intelligence (RPA & AI) in HR are at an early stage, though the clear signs are that vendors are beginning to make investments that are paying off for their clients. Here I take a look at recent RPA & AI initiatives in three areas of HR[...]

  • ADP Focuses on Employee Engagement & Talent Retention with StandOut

    Feb 22, 2017, by Gary Bragar

      Hiring is cited as one of the top challenges faced by CEOs in 2017, set against a backdrop of government and regulatory changes. However, it is effective performance management, including employee engagement leading to retention of talent, that will be key to enabling organization[...]

  • Booming Global Payroll Market Driven by Multi-Country Contracts

    Jan 20, 2017, by Gary Bragar

      In NelsonHall’s recently published Payroll Services market analysis report, the payroll outsourcing market is forecast to grow from $17.4 bn in 2016 to $21.8 bn by 2020. Growth is across all regions, with the greatest growth coming from multi-country payroll contracts. The multi-[...]