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  • NelsonHall Blog

    We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.

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  • NelsonHall Upcoming Webcasts

    NelsonHall runs ITO Index and BPO Index webcasts quarterly, plus other themed webcasts throughout the year. Here are details of upcoming webcasts.

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  • NelsonHall Prior Webcasts

    NelsonHall regularly delivers knowledge through our webcast program. In case you missed a specific webast, you can access a recorded version of the event below

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  • Events

    Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

    Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

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NelsonHall Events

Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

Upcoming Events

NelsonHall will be chairing and speaking at the third SSON RPA in Shared Services Summit in Atlanta, Georgia on 1st to 2nd December 2016, and will share key insights into RPA, including hand-outs of NelsonHall's RPA Operating Model Guidelines. The event will be chaired by NelsonHall's EVP of Research, Rachael Stormonth, and CEO John Willmott will moderate a key panel on RPA as a tool for ensuring continued process improvement. You can register for the summit here.

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John Willmott, NelsonHall CEO, is presenting at the Outsourcing Institute's 2016 Digital BPO Innovations Conference on Thursday, October 6th, 2016 at Bohemian National, New York City. John will moderate a session on The Next Wave of Automation - Scaling with High Value Processes, and will be joined by panellists from Prudential, Loeb & Loeb, and BFSI Americas. Register here.

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Rachael Stormonth, NelsonHall's Executive Vice President of Research, is a special guest on the Outsource Talks webinar on Wednesday 18 May, 2016 at 10am ET (3pm BST). Run by Outsource magazine, this is a series of monthly webinars featuring a panel of outsourcing experts answering questions on the latest outsourcing trends and hot topics. Register here.













John Willmott, NelsonHall CEO, is presenting the keynotes at the 2016 Outsourcing, Automation and Innovation Seminar Series (OAISS) on 17 March (Dallas), 12 April (New York), 27 April (London), and 8 June (Chicago).













John Willmott, NelsonHall CEO, is leading two key panel sessions on business transformation and innovation at the Indo-US BPO Summit on 29-30 March, 2016 in Orlando.

Recent Events

HRO Today Forum, - Amsterdam, Netherlands 10 - 12 November 2015














HR Tech World Congress - Paris, France 27 - 28 October, 2015















HR Technology 18 Conference - Las Vegas, USA 18-21 October, 2015










Fall 2015 Symposium - Austin, TX, USA - 12 - 14 October, 2015











2015 Wall Street Tech Conference - June 2, 2015

Bohemian National Hall, New York









Equifax WORKFORCE Solutions, New Orleans, USA - 13-14th April 2015









HRO Today Forum, Philadelphia, PA, USA - 4th - 6th May 2015







Chief Learning Officer,

South African Offshoring and Outsourcing Summit 2015 - Cape Town, South Africa - 4 - 6 March 2015









NASSCOM Leadership Forum 2015 - Mumbai - 11th - 13th February 2015



















SIG Global Summit - Denver, Colorado - 14 - 16 October, 2014











HR Leaders Conference - Twickenham, England 15 October, 2014










HR Tech Europe - Amsterdam, Holland 23 - 24 October, 2014










Outsourcing Institute BPO Innovations Conference 2014 - New York, USA 30 October 2014












Infosys Confluence, November 5 - 7, Orlando, Florida



HRO Today

Europe 2014 - Edinburgh, Scotland - 11 - 13

November, 2014


Kea Company Analyst Relations Forum - London 16 - 17 September, 2014













Nasscom BPM Strategy Summit 2014 - Bangalore, India 16 - 17 September, 2014







HR Tech US - Las Vegas, USA 7 - 10 October, 2014















Call Center Week 2014 Conference + Expo - Mandalay Bay, Las Vegas, Nevada June 9 - 13, 2014




European Shared Services & Outsourcing Week - Convention Centre, Dublin, Ireland - 12-15 May, 2014




NASSCOM - India Leadership Forum - 12 - 14 February 2014



SIG Global Sourcing Summit - Nashville Tennessee. April 1 - 3, 2014














HRO Today Forum Europe - London, November 12-14



BPO Innovation Conference - New York City November 13

Rachael Stormonth presents State of Industry: Emerging Trends in BPO



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