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  • NelsonHall Blog

    We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.

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  • NelsonHall Upcoming Webcasts

    NelsonHall runs regular webcasts on key industry topics across its key BPS and ITS research programs, and also runs a stream of webinars exclusively for buy-side sourcing practitioners who are members of NelsonHall's Buyer Intelligence Group (BIG). Here are details of upcoming webcasts.

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  • Events

    Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

    Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

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NelsonHall Events

Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

Upcoming Events

In May 2017, NelsonHall will be hosting two Buyer Intelligence Group (BIG) webinars exclusively for buy-side sourcing decision-makers. On Tuesday May 9th, at 10am EDT, 3pm BST, David McIntire, IT Services Research Director at NelsonHall, will present 'Cloud Adoption: Key Actions, Decisions and Considerations', an overview of the cloud adoption process, including the key activities and decisions required to migrate workloads and stand up new cloud environments. This webinar will provide essential advice for sourcing practitioners interested in getting the most from cloud adoption. Buy-side sourcing practitioners can register here.

Then, on Friday May 19th at 10am EDT, 3pm BST, Gary Bragar, NelsonHall's HRO Research Director, will present 'Key Trends & Future Shape Of HR Outsourcing'. HRO, like most business process areas, is changing fast, with increasing adoption of cloud platforms, and RPA and AI technologies beginning to make a big impact on service delivery. Gary will discuss HRO trends including the major drivers and the current and future state of the market, covering all the major HRO service lines (RPO, Total talent acquisition, Payroll, Benefits, Learning, Multi-process HRO, and Cloud-based HRO). Buy-side sourcing practitioners can register here.

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Also in May 2017, NelsonHall CEO, John Willmott, will be speaking at the Outsourcing Automation & Innovation Seminar Series (OAISS) in New York on Thursday, May 11th (event runs 12pm - 6.30pm), and in Chicago on Thursday, May 18th (1pm - 6.30pm). Register for New York here, and for Chicago here.

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And on Tuesday, May 23rd 2017 at 2pm to 3pm BST, John Willmott will be co-presenting the webinar 'Orchestrating an Effective Operating Model for Business Process Transformation' along with Raghuram SK, Head of Delivery, Enterprise Integration, at L&T Infotech. In this webinar, L&T Infotech & NelsonHall will share a recommended operating model along with best practices, which have guided some of the world's leading enterprises in the deployment of successful RPA & AI programmes. Register here.

Recent Events

NelsonHall chaired and presented at the third SSON RPA in Shared Services Summit in Atlanta, Georgia on 1st to 2nd December 2016, sharing key insights into RPA, including hand-outs of NelsonHall's RPA Operating Model Guidelines. The event was chaired by NelsonHall's EVP of Research, Rachael Stormonth, and CEO John Willmott moderated a key panel on RPA as a tool for ensuring continued process improvement.

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John Willmott, NelsonHall CEO, presented at the Outsourcing Institute's 2016 Digital BPO Innovations Conference on Thursday, October 6th, 2016 at Bohemian National, New York City. John moderated a session on The Next Wave of Automation - Scaling with High Value Processes, and was joined by panellists from Prudential, Loeb & Loeb, and BFSI Americas.

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Rachael Stormonth, NelsonHall's Executive Vice President of Research, was special guest on the Outsource Talks webinar on Wednesday 18 May, 2016 at 10am ET (3pm BST). Run by Outsource magazine, this is a series of monthly webinars featuring a panel of outsourcing experts answering questions on the latest outsourcing trends and hot topics.

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John Willmott, NelsonHall CEO, presented the keynotes at the 2016 Outsourcing, Automation and Innovation Seminar Series (OAISS) on 17 March (Dallas), 12 April (New York), 27 April (London), and 8 June (Chicago).

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John Willmott, NelsonHall CEO, led two key panel sessions on business transformation and innovation at the Indo-US BPO Summit on 29-30 March, 2016 in Orlando.

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HRO Today Forum, - Amsterdam, Netherlands 10 - 12 November 2015












HR Tech World Congress - Paris, France 27 - 28 October, 2015













HR Technology 18 Conference - Las Vegas, USA 18-21 October, 2015










Fall 2015 Symposium - Austin, TX, USA - 12 - 14 October, 2015











2015 Wall Street Tech Conference - June 2, 2015

Bohemian National Hall, New York









Equifax WORKFORCE Solutions, New Orleans, USA - 13-14th April 2015









HRO Today Forum, Philadelphia, PA, USA - 4th - 6th May 2015







Chief Learning Officer,

South African Offshoring and Outsourcing Summit 2015 - Cape Town, South Africa - 4 - 6 March 2015









NASSCOM Leadership Forum 2015 - Mumbai - 11th - 13th February 2015



















SIG Global Summit - Denver, Colorado - 14 - 16 October, 2014











HR Leaders Conference - Twickenham, England 15 October, 2014










HR Tech Europe - Amsterdam, Holland 23 - 24 October, 2014










Outsourcing Institute BPO Innovations Conference 2014 - New York, USA 30 October 2014












Infosys Confluence, November 5 - 7, Orlando, Florida



HRO Today

Europe 2014 - Edinburgh, Scotland - 11 - 13

November, 2014


Kea Company Analyst Relations Forum - London 16 - 17 September, 2014













Nasscom BPM Strategy Summit 2014 - Bangalore, India 16 - 17 September, 2014







HR Tech US - Las Vegas, USA 7 - 10 October, 2014















Call Center Week 2014 Conference + Expo - Mandalay Bay, Las Vegas, Nevada June 9 - 13, 2014




European Shared Services & Outsourcing Week - Convention Centre, Dublin, Ireland - 12-15 May, 2014




NASSCOM - India Leadership Forum - 12 - 14 February 2014



SIG Global Sourcing Summit - Nashville Tennessee. April 1 - 3, 2014














HRO Today Forum Europe - London, November 12-14



BPO Innovation Conference - New York City November 13

Rachael Stormonth presents State of Industry: Emerging Trends in BPO



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