2022 has been a very strong year for IT services firms delivering cloud, digital, and AI services to the financial services industry. 2023 looks to be a very different year for these vendors as they are finding it difficult to hire skilled resources, find clients able to fund new large projects, and partner in strategic growth areas. Successful BFS technology consultants will need to[...]

  IBM Consulting recently held its first analyst and advisor event in Europe since IBM’s spin-off of its Global Technology Services infrastructure business (now Kyndryl) and the renaming of the former IBM Global Business Services division to IBM Consulting just over a year ago. When IBM had announced its intended spin-off of the GTS division in October 2020, new CEO Arvind Kri[...]

  In its Q3 FY22, TCS delivered its sixth consecutive quarter of organic growth around the 15% mark. Despite the uncertain macroeconomic background, TCS has a strong pipeline for at least the next two quarters and has yet to see any softening in the market. For example, it was expecting some softening in Europe in the September quarter but instead achieved both increased revenue growth[...]

  We recently talked to ValueMomentum about its QE approach to product-centric development and testing. The company is helping its insurance clients improve the quality of their applications using agile best practices and DevOps tools. In support of this, ValueMomentum has refreshed its automation approach and created a continuous testing platform articulated around design (shift-left)[...]

  Last month, NelsonHall participated in the SD Worx Analyst Day, which included an update on key milestones since Kobe Verdonck took the reins as CEO in September 2019. The last three years have seen SD Worx supercharge its European growth and intensify its focus through achieving: Geographic expansion from 10 to 23 countries in Europe, where it utilizes its own IP in 17 of thes[...]

  TCS recently briefed NelsonHall on its approach to site reliability engineering (SRE) in the context of quality engineering (QE). SRE emerged almost a decade ago as part of the shift-right move, targeting production environments beyond traditional IT infrastructure activities such as services desk and monitoring activities. While no definition of SRE has fully emerged, TCS points [...]

  We recently talked to NTT DATA about its pending acquisition of Apisero, announced last month. NTT DATA has been through significant changes recently with its merger with NTT Ltd. NTT Ltd. grouped a wide range of network and connectivity services, hardware and related services, data center hosting, IT infrastructure services, and resales. The resulting NTT DATA is now a giant with[...]

Conduent has launched FastCap to assist organizations in improving their working capital. FastCap is offered as a managed service leveraging its subject matter expertise in accounts payable and procurement and applying a set of tools (both proprietary and third party). These tools research and analyze large data sets, including accounts payable (AP) invoices, procurement spend data, and contr[...]

  In January 2022, Tech Mahindra acquired BPS provider Allyis. Allyis offers digital experience, cloud, AI, & engineering, data & analytics, and technical support services and has actively built trust and safety, content moderation, and content enhancement services. The deal complements Tech Mahindra's strategy over the last seven years to acquire and expand into experience[...]

  We recently talked to Infosys about how its Engineering and R&D services portfolio addresses sustainability and the circular economy, given the strong client interest in sustainable product design. Infosys has accordingly evolved its sustainability engineering offerings from a series of capabilities into a portfolio that is articulated along three product lifecycle phases: des[...]

  NelsonHall recently attended Compucom’s Analyst and Advisor Event 2022 in Paulsboro, NJ.  As in-person meetings and events resume, it was great to engage with Compucom executives, including CEO Mick Slattery, face-to-face once more. Founded in 1987, Compucom provides end-to-end digital workplace services for enterprises, midsize and small businesses. In December 2021, i[...]

  The 2022 Learning Technologies Autumn Forum (at the London ExCel, October 13) reflected the market changes and global events that have been driving the learning transformation agenda since early 2020. Remote and hybrid working demand and deepening talent and skills shortages have seen learning become a C-suite priority: organizations realize that if they cannot buy or borrow talent ([...]

  NelsonHall recently attended UiPath’s Forward V event in Las Vegas. The company has recently passed $1bn in Annual Recurring Revenue (ARR), up 44% y/y, enabled through its base of 10.5k clients. This includes some very large clients such as Generali, and, similar to the other tier 1 automation platform providers, an exceptionally long tail of clients with <10 bots. UiPath&rs[...]

  In NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services. The goal for lending institutions today is to be able to support open ecosystem models, new pro[...]

Earlier this month, the 2022 HR Technology Conference saw more than 400 vendors and 5,000 participants descend upon the Las Vegas Mandalay Bay Hotel & Conference Center. Attendees presented industry trends, learned from colleagues, viewed demos of the latest technologies, and met face-to-face in what felt like a pre-2020 setting. Several key observations from this year's conference [...]

On September 15, Atlas secured a strategic equity investment of up to $200m in partnership with Sixth Street Growth. Atlas specializes in direct employer of record (EOR) solutions and enabling technology, contractor pay, consulting services, HR service delivery, and global mobility & visa offerings. The company is focused on supporting clients’ international expansion strategies i[...]

  We recently talked to TCS about the company’s involvement in connected plants, TCS’ terminology for digital manufacturing. TCS has a broad connected plants portfolio, ranging from manufacturing IT systems, MES, Industry 4.0 and connected supply chain, to industrial control systems, and automation. The development of this portfolio currently emphasizes further specializ[...]

  In September 2022, CSS Corp announced a new name and brand identity: Movate. "Movate" promotes the company's commitment to achieving outcomes for its clients and co-innovating with them. The brand signifies Momentum and Innovation, the two core themes for the company. A key part of Movate's innovation framework is flexible gig work and work-from-anywhere delivery. I[...]

Pontoon's recently reimagined Services Procurement contingent hiring solution enables a simplified, client-centric journey, with best practice at its core and underpinned by industry-leading technology. In 2021, Pontoon conducted a thorough evaluation of its existing offering, other solutions in the market, and what current and future clients were looking for from Services Procurement.&[...]

We recently talked with TCS about its stable of offerings for sustainability. Not only does the company have a broad set of offerings, but some of these have been on offer for years – this is not a new area of focus for TCS, which is taking a holistic approach to Sustainability. We note also that the company’s approach to the theme of Sustainability fits neatly in its corporate pos[...]