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May 08, 2019, by Rachael Stormonth
Atos’ global analyst event in Boston in April came just a few weeks after its launch of a new 3-year plan ‘Advance 2021’ (Atos Digital Value Advancing Customer Excellence) about which we have written here.
Key to Atos’ mid-term and longer-term growth is the effectiveness of its drive to align its operating model to be more industry and client focused. As such, we wer[...]
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Apr 23, 2019, by NelsonHall Analyst
In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design.
One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms and the regimented, industrialized nature of a global IT services firm. Successful acquisitions strik[...]
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Apr 10, 2019, by Dominique Raviart
NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and connected devices. With the fast adoption of connected devices, automating testing of consumer or ind[...]
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Apr 08, 2019, by Dominique Raviart
We recently talked with Sopra Steria about its work and capabilities around big data and analytics. The company has created a Data Science CoE (or Technology Stream in Sopra Steria’s terminology), which brings specialized services and expertise to the various in-country systems integration (SI) business units, focusing on its key accounts and bringing vertical knowledge.
Sop[...]
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Mar 01, 2019, by Rachael Stormonth
It is a decade since Thierry Breton assumed the mantle of CEO and Chairman at Atos, his arrival marking the end of a troubled period for the company. In that time, the company has improved its profitability (when he arrived, its operating margin was just 4.8% and all service lines were experiencing a deterioration in profitability, so his ambition of a double-digit margin seemed ambitious). Al[...]
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Feb 22, 2019, by Dominique Raviart
NelsonHall continues to examine the AI activities of major testing service vendors. In the past 18 months, many testing service vendors have expanded their AI capabilities around analytics, making sense of the wealth of data in production logs, defect-related applications, development tools, and in streamed social data.
We recently talked with Expleo with regard to its AI-related [...]
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Feb 14, 2019, by Dominique Raviart
NelsonHall continues to explore how cognitive is reshaping software testing services, and here I look at how Amdocs is automating chatbot testing.
The market is shifting from continuous testing to cognitive
Over the last year, for many testing services providers, the focus evolved from creating continuous testing platforms (in the context of agile and DevOps adoption), to incor[...]
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Dec 19, 2018, by Dominique Raviart
We recently had a briefing with Topcoder, an entity acquired by Wipro in 2016. Topcoder is known for its crowdsourcing capabilities and its extensive community network and recognized for the wide range of services it offers across several areas of technology services, with a focus on agile development, digital design, and algorithms/analytics.
Topcoder’s four main operational principl[...]
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Dec 04, 2018, by Rachael Stormonth
Rachael Stormonth presents her key takeaways from the recent Infosys Confluence event in Rome, which was themed 'Navigate Your Next'. In particular, she looks at the five value accelerators of Infosys' digital navigation framework. [...]
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Nov 29, 2018, by Dominique Raviart
Software testing services continue to show vitality in their adoption of tools to increase automation. One of the areas in which vendors are investing heavily is AI, not just leveraging AI to increase automation through an analytics approach, but also in testing of AI systems. Back in November 2017, we reported on how Infosys was expanding its testing service portfolio in the areas o[...]
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Nov 01, 2018, by Rachael Stormonth
We have delayed the publication of this event note until after Capgemini’s Capital Markets Day this week, when Capgemini confirmed its mid-term ambitions of 5-7% organic growth and an operating margin of 12.5-13%.
“In Shape and On the Move” were among the first few words of COO Thierry Delaporte’s closing address at Capgemini’s global analyst and adv[...]
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Oct 23, 2018, by Dominique Raviart
We recently caught up with TestingXperts (Tx), a software testing/QA specialist. Tx was set up in 2013 and has presence in Harrisburg, PA, London, and Chandigarh and Hyderabad in India. Revenues of Tx in 2017 were $15m, and its current headcount is 500.
The model of the company is based on Indian delivery: currently, around 80% of its personnel are located in India, primarily in H[...]
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Jul 23, 2018, by Rachael Stormonth
This week started with the announcement by Atos of its intended acquisition of Syntel for $41 a share, a total consideration of around $3.57bn including Syntel’s net debt of $201m, in an all-cash deal.
Syntel being acquired is not a total surprise: the company has faced some challenges recently, and in the previous four weeks its share price had been going up strongly (from $31.61 a s[...]
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Jul 19, 2018, by Dominique Raviart
In the past five years, NelsonHall has observed software testing services vendors adapting their portfolio around digital testing, focusing initially on agile and DevOps, and with a sense of urgency given the accelerating adoption of agile development methodologies. The transformation towards DevOps/continuous testing is ongoing, with most vendors now having their DevOps testing buil[...]
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Jul 05, 2018, by NelsonHall Analyst
David McIntire, IT Services Research Director, talks about NelsonHall's recently completed market analysis project on Cloud Advisory, Assessment, and Migration Services. In this vlog, he touches on the changing nature and scope of large enterprise cloud adoption, market size and growth, and where IT services vendors are focusing their investments.[...]
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Jun 29, 2018, by Mike Smart
Mike Smart with a quick report from DXC's 'Delivering on Digital 2018' client event.[...]
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Jun 19, 2018, by Dominique Raviart
By Dominique Raviart & Rachael Stormonth
Deutsche Telekom’s Capital Market Day 2018 included a session in which the new CEO of T-Systems Adel Al-Saleh explained how he intends to turn around the Systems Solutions market unit (T-Systems).
Back to onshore vendor profitability standards by 2021
Al-Saleh’s message to investors is clear: the priority is [...]
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Jun 19, 2018, by John Laherty
John Laherty, Senior Analyst with NelsonHall’s IT Services practice, talks about his recently completed global research project on ‘Cognitive IT Infrastructure Management’, which covers latest developments in next-generation IT infrastructure and workplace services, including the use of AI, client requirements, and vendor selection criteria.
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Jun 15, 2018, by Dominique Raviart
Tech Mahindra recently briefed NelsonHall on its new model-based testing (MBT) offering, Automated Test Assurance (ATA). To date, enterprises have shown interest in MBT technology, but take up has been low, partly because they had already invested in creating test cases and test scripts and were reluctant to make a further investment in creating a new a set of process models/diagrams[...]
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Jun 01, 2018, by Rachael Stormonth
Readers of the NelsonHall Quarterly Updates on Tech Mahindra over the last two years will be aware of initiatives that have taken place to turn around the LCC business it acquired, and also of recent investments such as a minority stake in Altiostar. This blog looks at some of the other sectors in which Tech Mahindra operates, and at some broad developments around service delivery.
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