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Sutherland- Advances in Analytics BPS

Vendor Analysis

by Ivan Kotzev

published on Mar 12, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes Sutherlands' offerings and capabilities in Analytics BPS.

Who is this Report for:

NelsonHall’s Advances in Analytics BPS report on Sutherland is a comprehensive assessment of Sutherland’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Sutherland analytics offerings and capabilities, and market and financial strengths including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery sites.

Key Findings & Highlights:

Sutherland has a proprietary big data analytics and AI platform - nBAAP for real-time, interactive and batch analytics, built by the company's subsidiary Nuevora which was acquired in 2016. The company has developed functional and domain analytics accelerators organized in a suite of proprietary cognitive algorithms and tools.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Delivery Capability
  • Platforms and Intellectual Property
  • Commercial Model
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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