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Learning Tribes- Learning Services

Vendor Analysis

by Nikki Edwards

published on Aug 07, 2019

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Report Overview:

This NelsonHall assessment analyzes Learning Tribes' offerings and capabilities in Learning Services

Who is this Report for:

NelsonHall’s Learning Services: Transforming the Way the Workplace Learns vendor assessment for Learning Tribes is a comprehensive assessment of Learning Tribes’ Learning BPS offering and capabilities, designed for:

  • Sourcing managers investigating sourcing developments within Learning BPS
  • HR decision makers exploring the benefits and inhibitors of Learning BPS as evidenced by the clients and vendor capability
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within learning and development
  • Financial analysts and investors specializing in or covering the HR outsourcing industry and suppliers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Learning Tribes’ Learning BPS offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s key offerings (service model and service components)
  • Analysis of the company’s delivery capability (including the location, size, and scale of delivery operations; and delivery via technology).

Key Findings & Highlights:

Learning Tribes, global learning, and development organization is one of seven solutions offered by the Sitel Group.  Learning Tribes invested in MyMOOC in 2016, which is now a subsidiary of Learning Tribes.

Learning Tribes’ service offerings comprise learning consulting; learning design; learning content curation; learning technology; learning facilitation.

Learning Tribes’ proprietary technology includes a learning experience platform (LXP), a mobile learning platform, a content curation platform, and a virtual classroom platform, underpinned by a real-time analytics engine. 

Learning Tribes manages many learning BPS clients. Learning Tribes’ clients are predominantly large corporations (many with a global presence) and operate across most industries. Learning Tribes more recent client wins include beauty/cosmetics, business services, and telecoms.

In 2018, Learning Tribes’ Learning BPS total revenue was $8.5m.

In 2019, Learning Tribes will focus on evolving its proprietary LXP (incorporating the latest features and functionality), advancing its capability in analytics (in adaptive learning, for example), and establishing more long-term partnerships with clients to develop their learning journey. Also, it will continue growing in the U.S. and China (the latter market focused on mobile learning), amongst other strategic plans.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Outlook

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