DEBUG: PAGE=domain, TITLE=Banking Operations & Transformation,ID=254,TEMPLATE=program
toggle expanded view
programcode = BAN
programid = 101
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Banking Operations & Transformation:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Banking Operations & Transformation

Track the pattern of service adoption by monitoring Banking Operations & Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

NTT DATA - The Advance of RPA and AI in Banking

Vendor Analysis

by Andy Efstathiou

published on Jan 07, 2019

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall assessment analyzes NTT DATA’s offerings and capabilities in RPA and AI in Banking. NTT DATA is one of a number of RPA and AI services companies analyzed in NelsonHall’s comprehensive industry analysis programs. 

Who is this Report for:

NelsonHall’s The Advance of RPA and AI in Banking Vendor Assessment for NTT DATA is a comprehensive assessment of NTT DATA’s RPA and AI in Banking offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for RPA and AI in Banking RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of RPA and AI in Banking offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

NTT DATA started its RPA and AI practice in 2014 with two engagements. The first engagement was with a top five European bank supporting the automation of KYC processing with RPA. Over time that engagement has led to additional use of RPA in the KYC process, and eventually to the use of workflow management tools in KYC.

The second engagement was with a long standing midsized U.S. banking services customer. NTT DATA has provided offshore processing services for this BPS vendor for twelve years. Four years ago, NTT DATA deployed RPA into the reconciliation process to improve accuracy and efficiency. 

Overall, NTT DATA has been providing RPA and automation services across multiple industries for eight years. Primary industries outside banking include healthcare, insurance, telecom, and manufacturing. NTT DATA uses RPA extensively to improve operating efficiency in its BPS and IT outsourcing business.

Login to get full access:

close