DEBUG: PAGE=domain, TITLE=Banking Operations & Transformation,ID=254,TEMPLATE=program
toggle expanded view
programcode = BAN
programid = 101
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Banking Operations & Transformation:

advanced options..

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Banking Operations & Transformation

Track the pattern of service adoption by monitoring Banking Operations & Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Managed Services: Transforming the Financial Services Industry

Market Analysis

by Andy Efstathiou

published on Oct 30, 2020

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

NelsonHall's market analysis 'Managed Services: Transforming the Financial Services Industry' consists of 90 pages. 

Who is this Report for:

NelsonHall’s “Transforming Mortgage and Loan Services Market Assessment and Forecast” report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the lending and banking industry
  • Vendor marketing, sales and business managers developing strategies to target service opportunities within the lending and banking industry
  • Financial analysts and investors specializing in the lending and banking industry sector.

Scope of this Report:

The report analyzes the global market for mortgage and loan services and addresses the following questions:

  • What is the current and future market for mortgage and loan services?
  • What is the size and growth of the mortgage and loan services market by market segment?
  • Within mortgage and loan services, which processes are emerging strongly?
  • What are the market segments for mortgage and loan services and their characteristics? What are the drivers, benefits, and inhibitors for each segment? What are vendor capabilities by segment?
  • What technologies and platforms are being utilized and what are the implications by market segment?
  • What are vendor challenges and critical success factors by market segment?
  • How vendors are positioned within each mortgage and loan services market segment?
  • Additional topics include: contract lengths; pricing models; partnerships; acquisitions; delivery center locations and the use of offshoring; vendor targeting by client size, geography, and industry.

Key Findings & Highlights:

Mortgage and loan services vendors increasingly deliver combined PS, cloud migration, and BPaaS services. Mortgage and loan services are a mature business with tier 1 banks looking to setup subsidiaries to enter new markets and create omnichannel brands/offerings. COVID has driven a shift from originations to default management. Clients continue to migrate to hybrid cloud. Vendors provide consulting on digital transformation and platform consolidation. Managed services include SaaS, and BPS. Clients have been focusing on flexing delivery to accommodate large volume shifts and addressing competitive threats from new entrants including: specialty lenders and startup lenders.

Login to get full access:

   register | forgot password ?

Banking Managed Services 2020

published 2020-12-02 | Project by Andy Efstathiou

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering banking managed services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in application services, infrastructure services, business process services, professional services, and supporting new digital business models. Vendors evaluated for this NEAT are: Atos, Avaloq, Broadridge, Capgemini, Cognizant, EY, Fidelity Information Services (FIS), Genpact, Infosys, Kuliza, Mindtree, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].
view NEAT report all NEAT reports about NEAT
close