DEBUG: PAGE=domain, TITLE=BPS Market Development,ID=255,TEMPLATE=bpomarket
toggle expanded view

Search within: BPS Market Development:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

Operational Transformation & BPS Requirements – Life Insurance

Market Reports

by John Willmott

published on Jun 06, 2024

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This report is an analysis of the results from a survey of 60 life insurance enterprises carried out by NelsonHall. 

Who is this Report for:

NelsonHall’s “Operational Transformation Pressures & Initiatives – Life Insurance” report assists organizations in understanding the operational transformation requirements and initiatives of the life insurance sector. It is an analysis of the results from a survey of 60 life insurance enterprises carried out by NelsonHall. The report is designed for:

  • CXOs within the life insurance sector looking to understand developments within the sector and the operational transformation and BPS initiatives planned by their peers
  • Vendor marketing, sales, and business managers wishing to understand the initiatives needed by the insurance sector
  • Financial analysts and investors specializing in the services sector who are looking to understand the operational transformation pressures and initiatives within the life insurance sector.

Scope of this Report:

The report analyzes the operational transformation requirements and initiatives of the life insurance sector and covers:

  • Assessments of the adequacy of current operating models and processes to support the organization’s business strategy
  • The level of need for operational transformation overall and by process
  • The benefits sought by life companies from operational transformation
  • The operational transformation initiatives planned by life companies
  • The extent to which life companies will adopt standalone transformation vs. outsourcing as a transformation enabler
  • The key technology-related transformation initiatives planned.

The sectors covered in this series include:

  • Banking
  • Life & health insurance
  • P&C insurance
  • Healthcare Provider
  • Energy
  • Utilities
  • High-tech
  • Automotive
  • CPG
  • Pharmaceuticals
  • Retail
  • Logistics
  • Travel & transport
  • Telecoms
  • Media.

The regions covered include:

  • U.S.
  • U.K.
  • Continental Europe.

Key Findings & Highlights:

NelsonHall’s analysis of Operational Transformation & BPS Requirements for Life Insurance enterprises consists of 23 pages. The report identifies that:

  • Less than half of current operating models and processes in the life insurance sector are highly adequate to support the organization’s strategy in business-critical areas such as new business processing and open book administration
  • Operational transformation is highly important to 97% of life insurance companies
  • The current economic environment is increasing life companies’ needs for operational cost reduction and automation of manual processes.

This report is one of a series of detailed individual sector reports on operational transformation published by NelsonHall.

Login to get full access:

close