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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
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Business Process Services in the Life Insurance Sector: 2016
Feb 26, 2016 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Life Insurance Sector: 2016” 64 page report is based on global interviewing of senior executives across the life insurance sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by life in [...] - view this reportdownload abstract
Business Process Services in Capital Markets Sector
Feb 09, 2016 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Capital Markets Sector: 2016” 68 page report is based on global interviewing of senior executives across the capital markets sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by [...] - view this reportdownload abstract
Business Process Services in Retail & Commercial Banking
Feb 02, 2016 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Retail & Commercial Banking Sector: 2016” 64 page report is based on global interviewing of senior executives across the retail & commercial banking sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principa [...] - view this reportdownload abstract
BPS Opportunities in the Pharmaceuticals Sector: 2015
Jul 02, 2015 | Market Analysis by John Willmott
NelsonHall's "BPS Opportunities in the Pharmaceuticals Sector: 2015" report is a comprehensive market assessment report designed for: Sourcing managers investigating sourcing developments within the pharmaceuticals sector Vendor marketing, sales and business managers developing strategies to target business process service (BPS) opportunities with [...] - view this report
GBS Integration; Webcast in Conjunction with SSON
Dec 09, 2012 | Market Analysis by John Willmott
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Continental Europe BPO Market Forecast: 2012-2016
Aug 24, 2012 | Market Analysis by John Willmott
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Emerging Trends in Sales & Fulfillment Operations
Sep 20, 2011 | Market Analysis by John Willmott
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Sales & Fulfillment Optimization
Sep 19, 2011 | Market Analysis by John Willmott
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Analysis of South Africa as a BPO Delivery Location
May 10, 2011 | Market Analysis by John Willmott
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What Does Transformation Mean in BPO Today?
Apr 28, 2011 | Market Analysis by Rachael Stormonth