Ivan is NelsonHall's Customer Experience (CX) Services lead analyst, with global responsibility for CX Services research and client support.
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published on Jan 28, 2016
Tessi has acquired BPO Solutions in Spain.
Set up in 2005 and headquartered in Madrid, BPO Solutions had 2015 revenues of €6.1m, with an EBITDA margin of 17%. It has no debt. The company, which has ~280 employees, provides BPS to banks and insurance firms, and specializes in customer management services.
