WNS has announced results for Q2 FY21, for the period ending September 30, 2020.

Q2 FY21:

• Net revenues (less repair payments) were $214.4m, down 2.9% y/y, down 1.4% in CC.
• EBIT was $239.2m, a margin of 18.3%, up 1.8 pts y/y

Q2 FY21 net revenue (and y/y growth) by service line was:

• Industry specific $85.6m +0.8%
• Autoclaim $2.7m -21.2%
• Contact center $37.6m -18.7%
• F&A $48.4m -3.6%
• Research & analytics $22.3m -3.0%
• Technology services $4.0m +44.8%
• Legal services $0.6m
• HRO $0.2m

Q2 FY21 revenue share (with NH estimates of net revenue and y/y growth) by region was:

• Europe 6.8% ($14.6m, -20.2%)
• North America 46.1% ($98.8m, +0.2%)
• U.K. 28.5% ($61.1m, -0.1%)
• South Africa 2.7% ($5.7m, -36.8%)
• Others 15.9% ($34.1, +2.1%).

Q2 FY21 revenue (and y/y growth) by sector was:

• Travel and leisure $31.9m, -25.8%
• Insurance $54.2m, +0.8%
• Healthcare $42.8m, +19.1%
• Utilities $12.0m, -15.0%
• Banking & financial services $9.6m, -6.4%
• Manufacturing, retail, consumer products, telecom & diversified business $34.1m, -10.1%
• Consulting & professional services $13.6m, +12.4%
• Shipping & logistics $16.1m, +19.2%.

Q2 FY21- share of total revenues (and estimated revenue) by client contribution was:

• Largest client 8.7% ($18.7m)
• Top 5 clients 27.6% ($59.3m)
• Top 10 clients 44.0% ($94.4m)
• Top 20 clients 59.0% ($126.4m)

Headcount at the end of the quarter was 41,466, a net decrease in the quarter of 2,826.