DEBUG: PAGE=domain, TITLE=CX Services by Industry,ID=1433,TEMPLATE=subprogram
toggle expanded view
programcode = CXSCXI
programid = 158
database = f
alerts = t
neat = t
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: CX Services by Industry:

advanced options..

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

Foundever in CX Services by Industry

Find here the NelsonHall Research related to within the CX Services by Industry program

RSS feed for Foundever in CX Services by Industry General RSS feed for Foundever
This vendor is not part of the KVA program

CX Services in High Tech & Automotive 2024

published 2024-09-18 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services in the high tech & automotive sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Bosch Service Solutions, Concentrix, Foundever, Konecta, Movate, Mplus, Teleperformance, TELUS Digital, and TTEC. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
view NEAT report all CX Services by Industry NEAT reports about NEAT

Published reports:

published reports related to Foundever within the CX Services by Industry program

  • Sykes - CMS in Telecommunications/Cable/Satellite

    Jan 05, 2015 | Vendor Analysis by NelsonHall Analyst

    Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]
    view this reportdownload abstract

  • Sitel - CMS in Retail Banking

    Feb 17, 2014 | Vendor Analysis by NelsonHall Analyst

    Sitel is a pure-play customer management services (CMS) company headquartered in Nashville, Tennessee, in the U.S. It is a privately owned company, and was formed in 1985 in the U.S., when Softbank Services Group was acquired by Toronto-based Onex Corporation and combined with North Direct Response Inc., a Canadian outsourced customer service provi [...]
    view this reportdownload abstract
find all available reports on Foundever
close