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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

Join NelsonHall Customer Experience Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

For a sample report and details of how to join NelsonHall's Customer Experience Services Confidence Index, please contact us

Fujitsu - Cyber Resiliency Services

Vendor Analysis

by Mike Smart

published on Nov 26, 2020

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Report Overview:

This NelsonHall vendor assessment analyzes Fujitsu's offerings and capabilities in Cyber Resiliency Services 

Who is this Report for:

NelsonHall’s cyber resiliency services profile on Fujitsu is a comprehensive assessment of Fujitsu’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of cyber resiliency and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the cyber resiliency sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Fujitsu’s cyber resiliency services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Fujitsu’s offerings and capabilities in cyber resiliency services.

In April 2020, Fujitsu reorganized its cybersecurity services delivery. As part of the reorganization, the cybersecurity delivery units were moved into Fujitsu global delivery, and the cybersecurity portfolio underwent some standardization.

Fujitsu's Enterprise Cyber Security (ECS) service line provides a range of security services to be integrated into Fujitsu's infrastructure services clients and as standalone offerings.

Fujitsu's cybersecurity consulting services have been a significant investment area for the company over the past 18-months as it aims to transition its engagements to be more heavily consulting focused. The focus in the last 18-months has been on risk, resiliency and continuity, and identity.

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