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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

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Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

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Sopra Steria - Cyber Resiliency Services

Vendor Analysis

by Mike Smart

published on Dec 07, 2020

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Report Overview:

This NelsonHall vendor assessment analyzes Sopra Steria's offerings and capabilities in Cyber Resiliency Services 

Who is this Report for:

NelsonHall’s cyber resiliency services profile on Sopra Steria is a comprehensive assessment of Sopra Steria’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of cyber resiliency and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the cyber resiliency sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Sopra Steria’s cyber resiliency services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Sopra Steria’s offerings and capabilities in cyber resiliency services.

Sopra Steria's prevention services include consultancy and assurance services that build and operate strategies to decrease its vulnerability. In consultancy engagements for compliance, Sopra Steria operates workshops to gather executive, operational, and business requirements. Sopra Steria then conducts assessments using SAS data mapping and compliance tools on the client’s compliance with specific regulations.

In the form of operational security management, Sopra Steria provides the day-to-day run component of clients' security operations, supported by a single point of contact in the form of an operational security manager.

Sopra Steria’s SOC services include log management and analysis, real-time alerting, reporting, and forensic analysis. Partner tools used for this level of SOC capability are ThreatQuotient, FireEye, and RSA GRC.

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