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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

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Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

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TMF Group - Payroll Services 2021

Vendor Analysis

by Elizabeth Rennie

published on Jan 18, 2021

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Report Overview:

This NelsonHall assessment analyzes TMF Group's offerings and capabilities in Payroll Services

Who is this Report for:

NelsonHall’s Payroll Services profile on TMF Group is a comprehensive assessment of its offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of managed payroll services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the HR and payroll technology and services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of TMF Group’s payroll services offering, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

TMF Group, founded in 1988 and headquartered in Amsterdam, Netherlands, is a privately held multinational firm providing professional services for corporates, capital markets, funds, and family business wealth including, HR and payroll, accounting and tax, corporate secretarial and global entity management.  

Since its inception, TMF Group has built its global presence and capability through a combination of organic growth and strategic acquisitions.  TMF Group's services collectively support >60% of the Fortune 500 and FTSE 100 companies.

TMF Group provides services to businesses investing, operating and expanding in multiple jurisdictions:

  • Accounting and tax
  • Global Entity Management (GEM) and corporate secretarial
  • HR and payroll, including:
    • Cross-border employee lifecycle management services
    • International HR projects and consulting
    • Managed payroll services in support of 144 countries
    • International employee benefits
      • Capital markets
  • Fund services
  • Services for family business wealth and family offices.

TMF Group targets its payroll services to multinational corporations of all sizes, seeking HR and payroll support for populations of employees and operations globally. Its largest managed services client has ~67 countries in scope. Its current client base is derived from a mix of regionally headquartered firms, with EMEA headquartered firms making up ~46% of its payroll revenues.

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