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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

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Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

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Immedis- Payroll Services 2021

Vendor Analysis

by Elizabeth Rennie

published on Feb 02, 2021

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Report Overview:

This NelsonHall assessment analyzes Immedis' offerings and capabilities in Payroll Services

Who is this Report for:

NelsonHall’s Payroll Services profile on Immedis is a comprehensive assessment of its offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of managed payroll services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the HR and payroll technology and services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Immedis payroll services offering, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Immedis, headquartered in Dublin, Ireland, is a provider of global payroll and tax solutions.  

The company began as a business line within the Taxback Group (now Clune Technology Group), a global fintech organization which was founded in 1996. In 2012 it began developing its global payroll platform, which launched in the cloud in 2016. Later that year, the Taxback Group re-branded its multi-country payroll offering to Immedis, and in 2017 expanded its global mobility presence in North America through the acquisition of Expaticore.

Today, Immedis operates as an independent subsidiary of Clune Technology Group, offering international payroll and global mobility services in support of over 150 countries, leveraging its proprietary global payroll technology,  in-country partnerships, and in-house tax expertise.

Immedis targets and supports organizations of all sizes for its payroll and global mobility services, primarily middle-market (generally >1,000 employees) multi-national firms seeking global payroll solutions and consolidation to a single payroll provider. 

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