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Arvato- Business Process Transformation through RPA and AI

Vendor Analysis

by John Willmott

published on Oct 25, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Arvato's offerings and capabilities in Business Process Transformation through RPA and AI.

Who is this Report for:

NelsonHall’s Business Process Transformation through RPA & AI profile of Arvato is a comprehensive assessment of Arvato’s’ automation-centric service offerings and capabilities in support of business process transformation designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers to deliver process transformation and automation using RPA and/or AI technologies and identifying vendor suitability for RFPs seeking automation-led process transformation or business process services 
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector. 


Scope of this Report:

The report provides a comprehensive and objective analysis of Arvato’s offerings, capabilities, and market presence in support of business process transformation through the application of RPA and AI technology including: 

  • Analysis of the company’s offerings and key service components for achieving business process transformation through the application of RPA and AI technology 
  • Analysis of the company’s delivery organization for delivering business process transformation through the application of RPA and AI technology 
  • Analysis of the profile of the company’s RPA and AI-based services customer base, including the company’s targeting strategy and examples of current contracts 
  • Revenue estimates for the company’s RPA and AI-centric services
  • Identification of the company’s strategy, emphasis and new developments in support of business process transformation through the application of RPA and AI technology 
  • Analysis of the company’s strengths, weaknesses and outlook in achieving business process transformation through the application of RPA and AI technology. 

Key Findings & Highlights:

Arvato began applying RPA in 2014, initially deploying OpenSpan and subsequently Blue Prism, the latter initially in support of a major business process services contract with Microsoft and later for Sefton Metropolitan Borough Council. 

The company has subsequently deployed RPA in a number of other major global accounts and is seeing increasing interest in both the U.K. public sector and its international accounts. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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